Stuart Mackay

Train Operator

Utah Transit Authority

04.2014 - Current

Managed train functions in alignment with safety regulations and operational standards.
Monitored train systems to ensure optimal performance and passenger comfort.
Conducted pre-trip inspections to identify and address mechanical issues promptly.
Assisted in maintaining accurate schedules and responded to service disruptions effectively.
Worked alongside dispatchers to synchronize train schedules and enhance operational efficiency.
Prevented accidents through vigilant observation of track conditions and proactively communicating potential hazards to control center personnel.
Efficiently managed onboard announcements, keeping passengers well-informed about upcoming stops, delays, or schedule changes.
Provided exceptional customer service, addressing passenger inquiries in a timely and professional manner.
Participated in company-sponsored training programs to expand knowledge of industry best practices and remain current on regulatory requirements.
Coordinated closely with dispatchers to stay updated on track conditions, delays, or changes in schedules.
Managed emergencies effectively by calmly executing appropriate safety protocols during critical situations.
Adapted to varying weather conditions by adjusting train operation strategies as needed, prioritizing passenger safety and comfort at all times.
Assisted passengers with special needs, ensuring their comfort and accessibility during travel on the trains.
Conducted post-trip inspections after each run, identifying any necessary repairs or maintenance required for optimal train performance moving forward.
Maintained punctual train operations by quickly identifying and resolving minor technical issues before they escalated.
Operated trains within established speed limits, maintaining a safe environment for both passengers and employees while minimizing delays.
Enhanced passenger safety by conducting thorough pre-trip inspections and adhering to strict operating procedures.