A responsible team player with over 20 years of high-volume retail merchandising and management experience, customer service oriented, highly motivated, dependable, organized, and creative.
Overview
28
28
years of professional experience
Work History
Overnight Freight Team Associate
Home Depot
12.2021 - Current
Increased efficiency by organizing and stocking shelves during overnight shifts.
Maintained a safe work environment by following proper safety procedures while handling freight.
Collaborated with team members to complete tasks efficiently and on time.
Improved store appearance by ensuring merchandise was properly displayed and organized.
Enhanced customer satisfaction by quickly addressing inquiries and providing assistance when needed.
Instructional Aide
Central Unified School District
08.2018 - Current
Assist certificated teacher in reinforcing instruction to individuals or small groups of students; monitor and report student progress and behavior in the classroom as well as on the playground.
Perform a variety of clerical duties in support of the academic program; other related duties as required.
Sales Lead/Sales Associate
Orchard Supply Hardware
12.2014 - 11.2018
Oversee the customer service and merchandising of 4-5 departments.
Help drive sales by providing fast, friendly service and by actively seeking out customers to assess their needs and provide assistance.
Overseeing sales floor operations throughout the entire store when needed with focus on customer service.
Ensure that assigned departments are always kept clean and all products are easily accessible to customers.
Assistant Store Director
Toys R Us
03.2003 - 11.2009
Manage store Operations.
Responsibilities include opening and closing of store.
Maintaining a highly efficiently organized receiving and back stock area.
Motivate and develop associates to provide exceptional customer service and maintain excellent store standards.
Responsible for accounting/cash accountability procedures and payroll functions.
Oversee all store direct receiving.
Supervise all pricing and signing activities throughout the store.
Evaluate weekly business and create action plans to achieve positive results.
Conduct weekly store audits and loss prevention meetings to ensure associates are adhering to company policies and procedures.
Sales Manager
Home Base/House 2 Home
09.1996 - 02.2002
Responsible for the recruitment and hiring of sales force.
Trained and developed team members to provide exceptional customer service while maintaining a fun and productive work atmosphere.
Responsible for the overall sales, merchandise maintenance, and supervision of the hourly associates and specialists in assigned departments.
Maintain departments according to company merchandising standards and store operations policies.
Ensure that all merchandise and operational activities take place on a consistent basis.
Responsible for opening and closing activities as scheduled.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC