Stuart Worbey

• Positive Team Culture: Foster a positive and collaborative team culture that encourages open communication and teamwork among staff
• Coaching and Development: Coach and develop younger and new technical talent, providing guidance and mentorship to enhance their skills and career growth
• Quality Control: Oversee the quality of work performed by the HVAC team, ensuring high standards are met and maintaining service excellence
• Client Satisfaction: Ensure 100% client satisfaction by addressing and diffusing any escalated challenges or concerns effectively and professionally
• Job Monitoring: Monitor each job to ensure the HVAC team is accurately building job tickets and entering correct information into ServiceTitan
• Team Relationship Development: Develop strong client relationships and enhance presentation skills to effectively communicate services and solutions.

• Maintenance and Diagnostics: Perform regular maintenance and thorough diagnostics on HVAC systems to ensure peak performance and reliability
• Client Communication: Effectively communicate challenges and areas of opportunity to clients, fostering transparency and trust
• Repair/Replacement Options: Develop customized repair and replacement options tailored to client needs, ensuring informed decision-making
• Information Gathering: Collaborate with the Sales/Project Manager to collect vital information that enhances average ticket values, focusing on indoor air quality (IAQ), ductwork opportunities, and high-efficiency systems
• Customer Relationships: Build and maintain strong customer relationships through yearly maintenance agreements, promoting long-term loyalty
• Revenue Maintenance: Consistently maintain a minimum of $25,000 in monthly service revenue, contributing to the overall success and profitability of the branch.

• Regulatory Compliance: Stay current on federal regulations set by the Department of Transportation to ensure compliance
• Relationship Building: Build and maintain strong relationships with freight brokers and shippers to facilitate business opportunities
• Contract Securing: Secure contracts with new clients, expanding the company’s client base and market reach
• Load Booking: Book profitable loads with shippers and brokers, optimizing logistics and revenue
• Driver Payroll: Manage payroll for drivers, ensuring timely and accurate compensation
• Equipment Maintenance Records: Maintain detailed records for all equipment, ensuring compliance and operational efficiency
• Quarterly Filings: Handle quarterly filings with IFTA and permitted states to maintain regulatory compliance
• Government Clearance: Obtain necessary clearances to move U.S
• Government military and Navy equipment
• Budgeting and Forecasting: Develop annual budgets and forecasts to guide financial planning
• Cost Monitoring: Monitor costs monthly to ensure financial targets are met
• Annual Tax Preparation: Oversee annual tax preparation to ensure compliance and optimize financial performance.

• Client Relationship Management: Maintain and nurture strong relationships with corporate clients, including Starbucks, Dollar General, AMC, Costco, and Burger King, across the West Coast of Florida
• Quote Development: Build competitive quotes for all commercial equipment while ensuring profit margins are maintained
• Supplier and Vendor Relations: Cultivate and maintain relationships with suppliers and vendors to ensure the best service and pricing
• Dispatch Coordination: Collaborate with the dispatch team to allocate the most suitable technicians to service calls, optimizing profits and revenue based on their skills and expertise
• Performance Reporting: Provide weekly performance updates to district leadership, highlighting successes and areas for improvement
• Challenge Management: Effectively manage personal challenges and address any operational issues that arise
• Talent Recruitment: Recruit and onboard new talent to strengthen the service team and support growth.

• Maintenance and Diagnostics: Perform regular maintenance and thorough diagnostics on HVAC systems to ensure peak performance and reliability
• Client Communication: Effectively communicate challenges and areas of opportunity to clients, fostering transparency and trust
• Repair/Replacement Options: Develop customized repair and replacement options tailored to client needs, ensuring informed decision-making
• Customer Relationships: Build and maintain strong customer relationships through yearly maintenance agreements, promoting long-term loyalty
• Quote Development: Create detailed and competitive quotes for services and equipment, ensuring clarity and alignment with client needs
• Client Objection Handling: Actively listen to client concerns and objections, providing clear explanations and solutions to address their issues
• Value Communication: Effectively communicate the value of proposed services, reinforcing how they meet client needs and justify costs
• Negotiation: Engage in negotiation processes to reach mutually beneficial agreements while maintaining profit margins
• Revenue Maintenance: Consistently maintain a minimum of $20k in monthly service revenue, contributing to the overall success and profitability of the branch
• Follow-Up: Conduct follow-ups with clients post-quote to address any further questions and encourage decision-making.

• Maintenance and Diagnostics: Perform regular maintenance and thorough diagnostics on HVAC systems to ensure peak performance and reliability
• Client Communication: Effectively communicate challenges and areas of opportunity to clients, fostering transparency and trust
• Repair/Replacement Options: Develop customized repair and replacement options tailored to client needs, ensuring informed decision-making
• Revenue Maintenance: Consistently maintain a minimum of $60k in monthly service and sales revenue, contributing to the overall success and profitability of the branch
• Customer Relationships: Build and maintain strong customer relationships through yearly maintenance agreements, promoting long-term loyalty
• Quote Development: Create detailed and competitive quotes for services and equipment, ensuring clarity and alignment with client needs
• Client Objection Handling: Actively listen to client concerns and objections, providing clear explanations and solutions to address their issues
• Value Communication: Effectively communicate the value of proposed services, reinforcing how they meet client needs and justify costs
• Negotiation: Engage in negotiation processes to reach mutually beneficial agreements while maintaining profit margins
• Follow-Up: Conduct follow-ups with clients post-quote to address any further questions and encourage decision-making.

Combat Operations: Engaging in ground combat and executing tactical maneuvers to defeat enemy forces.
Patrolling: Conducting reconnaissance and security patrols to gather intelligence and maintain safety in assigned areas.
Weapon Proficiency: Operating and maintaining a variety of weapons and equipment, including rifles, machine guns, and grenades.
Teamwork: Working closely with fellow soldiers, supporting each other in missions and training exercises.
Physical Fitness: Maintaining a high level of physical fitness and endurance to meet the demands of the role.
Training: Participating in regular training exercises to develop skills in combat tactics, survival techniques, and first aid.
Adhering to Orders: Following commands from superiors and contributing to the overall mission objectives of the unit.
Deployment Readiness: Being prepared for deployment at short notice, including potential international operations.
Community Engagement: Occasionally participating in community outreach and public engagement activities as a representative of the Army.

• Performed reconnaissance and surveillance operations in support of combat operations.