Stuart Christopher Wallace III

• Improved management skills by participating in rigorous training programs and workshops.
• Write rental tickets and sell added protections
• Enhanced team performance by implementing effective communication strategies within the group.
• Developed problem-solving abilities through hands-on experience with real-life business scenarios.
• Strengthened leadership skills by overseeing parts of the operation and guiding team members towards successful outcomes.

- Write reports for incidents and damages

- Open/Close and operate the University Apartments Office

- Plan, employ, and carry out programs to increase residence quality of life and engagement

- Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.

- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. (Nightly counts and deposits

- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service .

- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

- Completed regular inventory and drawer counts to verify stock levels, address discrepancies and forecast future needs.

- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

- Engaged with customers to build rapport and promote long-term loyalty for increased sales.

- Run a team of 3-6 members

- Oversaw store operations by counting cash drawers, opening/closing. reviewing equipment management and supervising staff

- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.

• Serve between 30-125 customers and orders a day
• Receive and stock 3 product shipments per week
• Operate 30-125 register transactions per day
• Keep kitchen and service area sanitary and organized
• Restocked stations and supplies during slower periods between rushes.
• Cleaned food preparation equipment, work areas and counters or tables.

• Overlooked 8 cashiers
• In charge of 3 cash trays per day
• Assisted around 50-150 customers per day
• Handled 3 product shipments per week
• Trained and mentored new employees to maximize team performance.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Exercised composure under pressure and in escalated customer service scenarios.