Stuti Patel
Grove City,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Manager
Days Inn By Wyndham
Grove City, Ohio
04.2022 - 12.2023
- Provided training to staff in customer service, safety, and other topics related to hospitality industry.
- Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.
- Responded to and resolved guest issues or complaints.
- Handled guest complaints professionally and efficiently.
- Coordinated weekly staff schedule to accommodate ongoing and seasonal needs of hotel.
- Prepared reports on occupancy rates, revenue management and profitability metrics for senior management review.
- Oversaw daily housekeeping operations to ensure cleanliness of guest rooms and public areas.
- Monitored customer feedback surveys and took appropriate action based on results.
- Optimized room rates to gain maximum occupancy figures, improving revenue growth and increasing market share.
Tutor
Kumon Math & Reading Centre
Grove City, Ohio
03.2019 - 06.2021
- Assisted students in developing effective study habits and strategies for success in school.
- Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.
- Assisted students in finding useful study methods to enhance academic performance.
- Taught note-taking techniques and test strategies.
Pharmacy Technician
Walgreens
Columbus, Ohio
07.2017 - 04.2018
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Prepared prescription transfers to other pharmacies.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Education
Master of Arts - Finance
KP Commerce College
Surat, India06-2015
Bachelor of Arts - Marketing
Vanita Vishram
Surat India05-2013
High School Diploma -
MS Hostel Baroda
India05-2009
Skills
- Team Leadership
- Schedule Preparation
- Staff Training and Development
- Time Management
Languages
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Timeline
Manager
Days Inn By Wyndham
04.2022 - 12.2023
Tutor
Kumon Math & Reading Centre
03.2019 - 06.2021
Pharmacy Technician
Walgreens
07.2017 - 04.2018
Master of Arts - Finance
KP Commerce College
Bachelor of Arts - Marketing
Vanita Vishram
High School Diploma -
MS Hostel Baroda
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