Stvaugn McPherson
Arlington,TX
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Service Quality Manager
Katriel Karmia
Arlington, TX
12.2020 - Current
- Implemented quality control measures to uphold company standards.
- Provided exceptional customer service to ensure customer satisfaction.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Managed daily operations of sales department, including supervision of staff.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Participated in regular team meetings focused on improving productivity goals.
- Followed safety protocols to maintain a safe working environment for all staff.
Sales Associate
Home Depot
Arlington
05.2025 - 04.2026
- Greeted customers and delivered personalized service to enhance shopping experience.
- Restocked shelves to maintain optimal inventory levels and support sales.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Followed safety protocols while handling products and operating equipment safely.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Moved freight, stock and materials efficiently between storage, production areas, and loading docks.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
Kitchen Manager
Fuzzy Taco Shop
San Angelo, Texas
07.2021 - 12.2021
- Managed kitchen staff, ensuring efficient workflow and task delegation.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Developed and implemented food safety procedures for compliance and quality.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Oversaw inventory management, controlling stock levels and minimizing waste.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Collaborated with front-of-house team to ensure smooth service delivery.
Education
Central High School
San Angelo, TexasSkills
- Quality control
- Customer service
- Staff management
- Safety management
- Inventory management
- Time management
- Multitasking
- Teamwork
- Technical proficiency
Certification
- Forklift
Timeline
Sales Associate
Home Depot
05.2025 - 04.2026
Kitchen Manager
Fuzzy Taco Shop
07.2021 - 12.2021
Service Quality Manager
Katriel Karmia
12.2020 - Current
Central High School