S. Ty Chambers
Edgewood,NM
Summary
Dedicated retiring career firefighter, EMT paramedic, and military veteran with a strong commitment to excellence and a proven track record of success. Possessed a top-secret security clearance and extensive experience serving in the USAF and the Department of Defense as a firefighter, Have honed exceptional skills in managing stressful situations and people with composure. Alongside an emergency services career, have successfully owned and operated a mobile auto glass company and currently manage a thriving residential contracting business specializing in custom homes. Known for my dedication, I bring a wealth of experience in communication, problem-solving, and relationship-building to my current role in emergency vehicle sales. Leveraging my expertise, I excel in nurturing client relationships, guiding them through the vehicle design process, and ensuring seamless communication and satisfaction throughout every stage of the build and delivery process.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Emergency Vehicle Sales
Braun NW Emergency Vehicles
06.2023 - Current
- Conducted cold-calls and in-person cold call visits in an effort to meet new customers.
- Maintained routine communication with current customers
- Exceeded customer satisfaction targets by providing exemplary service and communication throughout design and build process.
- Increased safety standards by routinely inspecting customers completed vehicle builds to ensure it was built to spec and following NFPA 1917 as well as State and Federal requirements.
- Conducted regular inventory checks to ensure necessary chassis's were available for potential builds.
- Attended industry training sessions and conferences to stay current on best practices in emergency vehicle technology advancements and build techniques.
- Assisted with fleet managers and emergency managers with designing vehicles that fit their department needs or matched their current fleet.
- Developed strong relationships with Police/Fire/EMS/Govt agencies, vendors and suppliers, negotiating favorable pricing terms for replacement vehicles and parts while maintaining quality standards.
- Evaluated completed work prior to release.
Lieutenant/Paramedic
Albuquerque Fire Dept
07.2008 - 04.2024
- age and perform firefighting and paramedic operations for large metropolitan department protecting Albuquerque and providing mutual aid to Rio Rancho, County of Bernalillo, Kirtland AFB
- Exercise superior performance, accuracy, and decision-making skills in intense and emotional emergency situations, responding to various accidents and criminal incidents together with APD
- Provide fast, thorough pre-hospital emergency care and services including advanced life support and ambulatory care to extremely ill and injured
- Apply a wide variety of basic and advanced medical abilities and techniques.
- Obtain EKG readings and closely monitor cardiac conditions; perform defibrillation.
- Administer various narcotic and non-narcotic drugs
- Train and supervise EMT (Emergency Medical Technician) basic personnel, other paramedics
- Manage and Perform search-and-rescue operations in event of fires and other emergencies
- Exercise superior performance, accuracy, and decision-making skills in intense and emotional emergency situations
- Have had accident-free emergency equipment driving and equipment operating career
- Maintain Class-A CDL New Mexico operator’s driving license.
Safety Manager
Charter Spectrum Communications
04.2017 - 04.2018
- Acted as a safety manager for a large communications company covering the Pacific Northwest
- Investigated on the job injuries in an effort to mitigate future injuries by suggesting administrative as well as physical corrective measures
- Conducted monthly safety meetings and education via Zoom, emails, and in person education
- Conducted monthly vehicle and facility inspections ensuring OSHA and DOT standards are met and followed
- Conducted post accident reviews and remedial training as needed
- Maintained facility MSDS and proper storage of HAZMAT material
- Ordered appropriate safety gear for employees in accordance with job descriptions
- Maintained and posted OSHA 300/301 logs yearly.
Owner / CEO
Fas-Break Glass Repair and Replacement
02.2009 - 10.2016
- Own and operated facility providing repair and replacement of auto glass and related mechanical parts for fleets of commercial, government, and private vehicles
- Individuals, State Govt., Federal govt, Hertz Equipment Rental, Roadrunner Food Bank, Molly Maid
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- GSA (General Services Administration) approved service agency status: Service all BLM (Bureau of Land Management) vehicles, including Jeeps, 4x4s, sedans, semis
- Market services via Internet, personal contacts, print media
- Research and select vendors; negotiate for optimum value in products and services
- Create and present bids and proposals; negotiate contracts with new clients
- Hire, train, schedule, and supervise service personnel
- Handle all billing, financial and activities documentation, and account maintenance
- Schedule and perform monthly maintenance services; document ongoing status of all vehicles
- Interact with wide variety of insurance companies on coverage, pricing, and billing issues
- Protect customers and technical personnel by using all appropriate preventative measures to ensure safety in dealing with hazardous materials
- Ensure strict compliance with all applicable federal, state, and local regulations and guidelines.
Lieutenant / Fire Crew Chief Lead Firefighter
U.S. Department of Defense
02.2000 - 06.2008
- Responsible for protecting Kirtland Air Force Base (KAFB), the third largest installation in the U.S
- Protected infrastructure and personnel including military installation (Kirtland Air Force Base), civilian airport (Albuquerque Sunport), Department of Energy facilities, and Sandia National Laboratories
- As a crew chief, acted as station captain on regular basis: Managed operations for one of five stations covering entire facility, on rotating basis
- Trained, supervised, and evaluated station crews in the field and at emergency scenes, ARFF (Aircraft Rescue Firefighting) vehicles, as well as in operation of structural firefighting and standard response vehicles
- Implemented Incident Command System to organize and lead response to emergencies in various emergency types.
- Applied specialized expertise to mitigate emergencies in nuclear reactors and nuclear waste facilities, munitions and laser research areas, aircraft hangars, and other unconventional structures
- Performed ongoing administrative duties including tracking and scheduling personnel and vehicles; providing daily and annual mandated training; organizing vehicle and equipment inspections and maintenance; recording emergency activities in the National Fire Incident Reporting System (NFIRS)
Senior Airman, Fire Protection Service
U.S. Air Force
02.1996 - 02.2000
- Provide services including firefighting, search-and-rescue; HAZMAT handling, EMT; alarm room and computer facilities operation, equipment training and supervision, and explosives disposal
- Delivered fire protection and EMT services at military and civilian installations, including airfields and related structures
- Handled numerous structural, hazardous material, and aircraft emergencies, both military and civilian
- As Alarm Room Operator, responsible for handling both emergency and non-emergency situations
- Responded to 911 and non-emergency calls, ensuring rapid action in critical situations
- Dispatched units; assigned and scheduled vehicles to coordinate with available manpower
- Utilized automated alarm-notification systems, recording equipment, stationary and portable radios
- Senior Airman: Deployment to War Zone (Operation Joint Forge) – 1999. Served in Bosnia during NATO deployment, working with allied forces from Britain, Canada, and other US military forces
- Assisted internal and external military officers in the development of Disaster Control Group (DCG)
- Trained both military and civilian personnel in the driving and operation of ARFF (Aircraft Rescue Firefighting) and structural firefighting vehicles, as well as in fire protection and prevention strategies
- Senior Airman: Explosives Ordnance Technician – 1996. Trained as Explosive Ordnance Disposal Specialist; subjects covered included fuse functioning, ordnance identification, operations planning/reconnaissance, demolition procedures, biological and chemical warfare.
Education
Bachelors of Applied Arts and Sciences - Emergency Management
Eastern New Mexico University
Portales, NM05.2013
Associate of Applied Science Degree - Fire Science
Central New Mexico Community College (CNM – Formerly T-VI)
Albuquerque, NM01.2006
High School Diploma -
Cloudcroft High School
Cloudcroft, NM05.1995
Skills
- Safety Examination and Adjustment
- Have held top-secret security clearance
- Decision-Making
- Workforce Management
- Strategic Planning
- Performance Management
- Complex Problem-Solving
- Sales Techniques
- Sales management
- Schedule Preparation
- Time Management
- Verbal and written communication
- Customer Relationship Management (CRM)
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 7-10 staff members.
- Achieved multiple vehicle sales by completing a predesign, specifications, and proposals with accuracy and efficiency.
Certification
- Paramedic, National Registry of Emergency Medical Technicians (NREMT) and New Mexico Emergency Medical Systems (NMEMS), Current
- Licensed General Contractor, State of New Mexico, Current
- Certified Safety Manager
- Fire and Emergency Training
- OSHA 30/10, OSHA, 2017
- FEMA IS-100, FEMA, 2009
- FEMA IS-200, FEMA, 2009
- FEMA IS-700, FEMA, 2009
- FEMA IS-800, FEMA, 2009
- Driver Operator – ARFF, IFSAC, 2004
- Mobile Water Supply, IFSAC, 2004
- Pumper, IFSAC, 2004
- Fire Officer, Levels 1 and 2, IFSAC, 2002
- Fire Inspector, Levels 1 and 2, IFSAC, 2002
- Hazardous Materials – Incident Commander, IFSAC, 2001
- Hazardous Materials – Operations, IFSAC, 2001
- Hazardous Materials – Technician, IFSAC, 2001
- Fire Instructor, IFSAC, 2001
- Aircraft Rescue Firefighting (ARFF), IFSAC, 1999
- Firefighter 1 & 2, IFSAC, 1997
Timeline
Emergency Vehicle Sales
Braun NW Emergency Vehicles
06.2023 - Current
Safety Manager
Charter Spectrum Communications
04.2017 - 04.2018
Owner / CEO
Fas-Break Glass Repair and Replacement
02.2009 - 10.2016
Lieutenant/Paramedic
Albuquerque Fire Dept
07.2008 - 04.2024
Lieutenant / Fire Crew Chief Lead Firefighter
U.S. Department of Defense
02.2000 - 06.2008
Senior Airman, Fire Protection Service
U.S. Air Force
02.1996 - 02.2000
Bachelors of Applied Arts and Sciences - Emergency Management
Eastern New Mexico University
Associate of Applied Science Degree - Fire Science
Central New Mexico Community College (CNM – Formerly T-VI)
High School Diploma -
Cloudcroft High School
- Paramedic, National Registry of Emergency Medical Technicians (NREMT) and New Mexico Emergency Medical Systems (NMEMS), Current
- Licensed General Contractor, State of New Mexico, Current
- Certified Safety Manager
- Fire and Emergency Training
- OSHA 30/10, OSHA, 2017
- FEMA IS-100, FEMA, 2009
- FEMA IS-200, FEMA, 2009
- FEMA IS-700, FEMA, 2009
- FEMA IS-800, FEMA, 2009
- Driver Operator – ARFF, IFSAC, 2004
- Mobile Water Supply, IFSAC, 2004
- Pumper, IFSAC, 2004
- Fire Officer, Levels 1 and 2, IFSAC, 2002
- Fire Inspector, Levels 1 and 2, IFSAC, 2002
- Hazardous Materials – Incident Commander, IFSAC, 2001
- Hazardous Materials – Operations, IFSAC, 2001
- Hazardous Materials – Technician, IFSAC, 2001
- Fire Instructor, IFSAC, 2001
- Aircraft Rescue Firefighting (ARFF), IFSAC, 1999
- Firefighter 1 & 2, IFSAC, 1997
Similar Profiles
Mai OtsukiMai Otsuki
Client Services Representative at VCA NW Veterinary Specialists and Emergency ServicesClient Services Representative at VCA NW Veterinary Specialists and Emergency Services
Emily BasyeEmily Basye
Contract Administrator at Skeeter Emergency VehiclesContract Administrator at Skeeter Emergency Vehicles
Cody ReedCody Reed
Quality Coordinator at Life Line Emergency VehiclesQuality Coordinator at Life Line Emergency Vehicles