Styeisha Thomas
Montgomery,AL
Summary
Highly skilled professional with an established history of exceptional support to organizational processes, technical, and clinical support. Develops objectives, sets priorities, and delegation of duties. Familiar with the Healthcare environment and medical terminology. Knowledge of Healthcare policy and procedures. Excels at independently performing a full range of duties.
Overview
7
7
years of professional experience
Work History
Banquet Server
Rennisance
09.2019 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Call Center Agent
Alorica
Montgomery, AL
09.2020 - 03.2021
- Schedules service reservations for customers, refers emergency calls appropriately, provides answers to customer service inquiries, determines accuracy of billable situations, contributes feedback to improve customer satisfaction, maintains familiarity with customer accounts, confirms payments, provides technical support, and resolves customer inquiries.
Cashier
Capitol Market
Montgomery, AL
05.2017 - 09.2019
- Greeted customers, prioritized workflow, kept records of products and complaints, communicated discrepancies, applied communication skills for refunds, captured payment information, entered customer interaction details, exceeded revenue quota, and built customer relationships.
Education
High School Diploma - General Studies
Jefferson Davis Highschool
Montgomery, AL05.2018
Skills
- True
Strong teamwork
Time Management
Customer Service
Table setting knowledge
Food Service
Customer service focus
Adaptive Problem Solving
Clearing tables efficiently
Event Setup and Breakdown
Punctual and Reliable
Flexible Schedule
Physical coordination
Clear Communication
Event Setup
Hospitality service expertise
Food handling
References
- Kiana Terry, Educator, Miles College, Almab3456@gmail.com, 334-462-8357
- Zniaya Boyd, Customer Service Rep, Trc, Msmith362514@gmail.com, 334-604-1138
Timeline
Call Center Agent
Alorica
09.2020 - 03.2021
Banquet Server
Rennisance
09.2019 - Current
Cashier
Capitol Market
05.2017 - 09.2019
High School Diploma - General Studies
Jefferson Davis Highschool