Summary
Overview
Work History
Education
Skills
Certification
Work Authorization
Personal Information
Languages
Timeline
Barista
Style Wadsworth

Style Wadsworth

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience

Work History

Operations Manager

Dreamland Studios LLC
07.2023 - Current
  • Ran day to day operations of an e-commerce and large event retailer and manufacturer
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Implemented quality control systems that boosted overall product consistency and reliability.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Processed payroll for employees and reported payroll taxes for organization.

Utility Locating Trainer

USIC LLC
01.2022 - 06.2023
  • Maintain positive employee, client, supported district, and public relations.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Developed effective training plans based on department needs and objectives.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Tracked attendance and evaluated progress for assigned trainees.
  • Developed individualized training plans to achieve staff readiness.
  • Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
  • Facilitated team-building exercises that fostered collaboration and communication among department members.

Operations Manager

Dreamland Studios LLC
05.2020 - 12.2021
  • Ran day to day operations of an e-commerce and large event retailer and manufacturer
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Implemented quality control systems that boosted overall product consistency and reliability.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Processed payroll for employees and reported payroll taxes for organization.

Sales

Dreamlands Studios LLC
06.2019 - 05.2020
  • Utilized persuasive communication skills to promote special offers and discounts, increasing sales conversion rates.
  • Implemented creative visual merchandising techniques that attracted attention from passersby while staying true to brand identity guidelines.
  • Provided exceptional customer service by resolving issues promptly, ensuring customer satisfaction and loyalty.
  • Increased sales revenue through effective upselling and cross-selling techniques for related products.
  • Supported fellow staff members during peak hours ensuring seamless workflow for maximum efficiency.
  • Managed cash register transactions accurately, maintaining financial integrity within the store environment.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed event logistics and operations.
  • Oversaw demand planning, purchasing, and logistics.

IT Manager

Toscano Y Fausto Insurance
01.2017 - 12.2019
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • Developed custom web applications, resulting in tailored solutions for client needs.
  • Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.

CDL Driver and Lead Cook

Latitude Catering
06.2016 - 12.2016
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Ensured safe transportation of goods by meticulously adhering to company safety procedures and federal regulations.
  • Navigated various weather conditions safely while maintaining schedule adherence for time-sensitive deliveries.
  • Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
  • Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
  • Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
  • Supervised line cooks to monitor food safety and order accuracy.
  • Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
  • Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
  • Maximized ingredient usage by developing creative daily specials that showcased seasonal produce and reduced food costs.

Assistant Store Manager

BevMo! Beverages & More
01.2015 - 06.2016
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.

Education

High school diploma -

Sabino High School
Tucson, AZ
01.2007

Skills

  • Screen Printing
  • Adobe Illustrator
  • Quickbooks Online
  • Sublimation Printing
  • Digital pattern editing
  • E-Commerce
  • Shopify
  • Sublimation Pressing
  • Team Management (8 years)
  • Operations Management
  • Adobe Photoshop
  • Logistics
  • Budgeting
  • Computer Networking
  • Supervising experience
  • Management
  • Human Resources
  • Process Improvement
  • Computer skills (10 years)
  • Mac OS
  • Microsoft Office
  • Google Suite
  • Sublimation printing
  • Screen printing
  • Website management
  • Operating Systems
  • Hand tools
  • Power tools
  • Computer hardware (10 years)
  • Manufacturing
  • Mechanical knowledge
  • Google Docs
  • Website maintenance (5 years)
  • IT management
  • Sewing
  • Warehouse distribution
  • Training & development (5 years)
  • Microsoft Windows, Linux
  • MacOS, iOS, iPadOS
  • Recruiting
  • Technical Support

Certification

Driver's License

Work Authorization

Authorized to work in the US for any employer

Personal Information

  • Relocation: Anywhere
  • Title: Operations Manager

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Operations Manager

Dreamland Studios LLC
07.2023 - Current

Utility Locating Trainer

USIC LLC
01.2022 - 06.2023

Operations Manager

Dreamland Studios LLC
05.2020 - 12.2021

Sales

Dreamlands Studios LLC
06.2019 - 05.2020

IT Manager

Toscano Y Fausto Insurance
01.2017 - 12.2019

CDL Driver and Lead Cook

Latitude Catering
06.2016 - 12.2016

Assistant Store Manager

BevMo! Beverages & More
01.2015 - 06.2016

High school diploma -

Sabino High School

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