SAMUEL TREZZO

• Developed, deployed & managed B2B systems front-end and back-end.
• Curated brands - enhanced recipes, strengthened marking, targeted audiences & delivered service within 13 different concepts
• Managed sourcing & deployment of software, trained staff, and ensured client satisfaction post transaction.
• Created and administered online ordering systems, websites, and point of sale infrastructures
• Maintained positive vendor relationships
• Developed standard operating procedures and conducted meetings with concept operators, provided fiscal reports & measured growth data.
• Worked well in a team setting, providing support and guidance.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

• Designed roadmap, prototype & ready-to-market from concept, self-seeded and launched.
• Implemented improvements to boost platform performance.
• Maintained strong education in latest technologies, software and hardware products for use in various projects.
• Developed and used specific methodologies for collecting and analyzing marketing data.
• Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
• Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
• Conducted target market research to scope out industry competition and identify advantageous trends.

• Designed Service Atmospheres
• Marketing & Advertisement Design & Placement
• Implemented Taxation & Book-keeping
• Created personalized meal plans based on client preferences, specifications, food allergies and dietary restrictions.
• Crafted meals in clients' home kitchens in accordance with food health and safety regulations.
• Generated menus for clients to review and evaluate, incorporating feedback into meal plans.
• Created recipes, incorporating various techniques, to build flavor and unique visual appeal.
• Researched new recipes and ingredients to incorporate into meal plans.

• Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
• Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
• Optimized profits by controlling food, beverage and labor costs.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Managed accounts payable, accounts receivable, inventory & payroll.
• Updated computer systems with new pricing and daily food specials.
• Resolved and investigated complaints regarding service, food quality and accommodations.
• Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
• Delegated work to staff, setting priorities and goals.
• Coached staff on strategies to enhance performance and improve customer relations.
• Trained new employees to perform duties.
• Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
• POS: Installed new systems and components according to service orders and manufacturer instructions.
• POS: Assessed and identified issues and quickly resolved to restore functionality.
• POS: Removed malfunctioning components and replaced with new or refurbished parts.
• POS: Transported and installed machines to to new sites.
• POS: Upgraded systems & deployed advanced software optimizations.

Boomers Pizza, Boston Market, Pizza Hut, Panera Bread, Atlanta Bread Co, Damons Bar & Grill, Taco Bell INC (YUM), Smokin' Ox BBQ & Catering