Skilled in implementing management practices that enhance revenue, decrease shrink, improve consumer engagement, and maximize advantageous selling opportunities for both consumers and organizations.
Overview
10
10
years of professional experience
Work History
District Manager
Burlington Stores
06.2024 - Current
Led district of 15 stores generating over $100 million in annual sales volume.
Achieved 16% sales increase compared to last year across all stores.
Ranked as the #1 district in the region & Top 20 in the company: rankings based on sales, customer experience, people and shortage goals.
Fostered positive workplace culture, promoting feedback and innovation.
Improved district effectiveness from 81% to 93%, placing third in territory.
Conducted assessments of store operations to enhance efficiency and reduce shortages.
Achieved highest assessment average in the region last year.
Recruited top talent, resulting in lowest open job percentage in five years.
Regional Operations Manager
Burlington Stores, Inc.
Charlotte, NC
12.2017 - 06.2024
Managed operations for 47 to 57 Burlington Stores across SC, NC, TN, KY, OH, and VA.
Held full P&L responsibility for $413 million in sales.
Coached and developed store management teams and associates on operational functions.
Oversaw compliance with expense management alongside Regional VP.
Collaborated with Director of Operations to monitor construction schedules for new stores and remodels.
Coordinated fixture arrivals, in-store signage setup, and merchandise deliveries during renovations.
Assisted in implementing company inventory control and shrink strategies with Asset Prevention team.
Ensured operational excellence across all stores to maximize efficiency and customer experience.
Store Manager
Burlington Stores, Inc.
Charlotte, NC
01.2016 - 12.2017
Maximized sales results through effective management of all store operations.
Directed Assistant Managers, Supervisors, and Store Associates to uphold company policies and standards.
Ensured fulfillment of responsibilities among Assistant Managers and store team members.
Facilitated onboarding and training for new associates while providing continuous coaching.
Implemented structured learning and development activities for all team members.
Managed payroll budget and optimized workforce scheduling to enhance efficiency.
Education
Bachelor of Business Administration - Business Administration
Mitchell Community College
Skills
Customer Service Drive for Results Motivating Others Business Acumen Strategic Agility Developing Direct Reports and Others Communication Integrity
Timeline
District Manager
Burlington Stores
06.2024 - Current
Regional Operations Manager
Burlington Stores, Inc.
12.2017 - 06.2024
Store Manager
Burlington Stores, Inc.
01.2016 - 12.2017
Bachelor of Business Administration - Business Administration