Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Suan Escobar

Killeen,TX

Summary

Customer service professional with hands-on experience in both corporate and retail settings, including roles as a pet stylist and sales associate. Skilled in working with customers both in person and remotely, with a strong ability to resolve issues efficiently and professionally. Experienced in using technology to manage scheduling, customer data, and daily operations through computer systems. Known for being dependable, adaptable, and a strong team player with excellent communication and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Professional Pet Stylist

Petsmart
01.2022 - 01.2025
  • Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
  • Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
  • Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
  • Reduced grooming time by effectively utilizing specialized tools and techniques for various dog breeds and coat types.
  • Streamlined appointment scheduling for increased efficiency and improved client experience.

Assistant Sales Associate

Petco
11.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Conducted inventory checks regularly, keeping track of stock levels and submitting orders for replenishment when necessary.

Kitchen Assistant Manager

Chipotle Grill
11.2020 - 09.2021
  • Collaborated with the head chef to develop new menu items, driving restaurant sales growth.
  • Monitored food quality throughout meal preparation process from ingredient selection through plating.
  • Implemented energy-saving initiatives within the kitchen, reducing overall operational costs.
  • Handled customer concerns efficiently, resolving issues promptly to maintain high levels of satisfaction.

Shift Leader

Zaxby's Restaurant
03.2019 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Education

Associate of Arts - World Language- Spanish

Austin Community College
Austin, TX
11-2026

Skills

  • Customer service
  • Critical thinking
  • Data entry
  • Appointment scheduling
  • Time management
  • Active listening
  • Goal oriented
  • Team leadership
  • Decision-making
  • Technical troubleshooting
  • Remote support
  • Bilingualism
  • Works Well Under Pressure
  • Multitasking and organization

Languages

Spanish
Native or Bilingual

Timeline

Professional Pet Stylist

Petsmart
01.2022 - 01.2025

Assistant Sales Associate

Petco
11.2021 - 01.2022

Kitchen Assistant Manager

Chipotle Grill
11.2020 - 09.2021

Shift Leader

Zaxby's Restaurant
03.2019 - 11.2020

Associate of Arts - World Language- Spanish

Austin Community College

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