Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heekyung Chun

Lynnwood,WA

Summary

Energetic and people-focused professional with a diverse background in caregiving, food service, and retail operations. Proven ability to lead teams, manage high-volume environments, and deliver outstanding customer experiences. Skilled in training, scheduling, inventory coordination, and conflict resolution. Ready to bring a strong work ethic and leadership mindset to TJ Maxx as an Assistant Store Manager.

Overview

12
12
years of professional experience

Work History

Labeling Associate

H Mart
01.2021 - Current
  • Labeled and priced merchandise accurately using handheld scanners and labeling equipment.
  • Verified product details and ensured proper shelf placement and inventory organization.
  • Supported weekly sales updates by adjusting promotional signage and pricing.
  • Worked closely with stocking teams to streamline product flow and maintain store standards.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.

Home Care Aide /Elderly Caregiver

All Ways Caring HomeCare
03.2013 - Current
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Led daily care routines for multiple clients, managing schedules, coordinating appointments, and maintaining detailed records.
  • Served as the primary communicator between families and healthcare providers, ensuring clarity and trust.
  • Responded to emergencies with calm, decisive action, demonstrating leadership under pressure.
  • Built strong relationships with clients, fostering a supportive and respectful environment.

Cashier

Teriyaki Wok Express
12.2013 - 12.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Trained and mentored new team members on front-end operations and customer service standards.
  • Collaborated with kitchen and service staff to ensure smooth operations during peak hours.
  • Resolved customer concerns professionally and implemented upselling strategies to boost sales.

Education

Quality Assurance -

Kyungwon University
02-1992

Skills

  • Staff Leadership & Development
  • Customer Experience Management
  • Inventory & Merchandising
  • Conflict Resolution
  • Time & Task Prioritization
  • POS & Retail Systems
  • Loss Prevention Awareness
  • Operational Efficiency
  • Attention to detail
  • Customer service

Languages

Korean
Native or Bilingual

Timeline

Labeling Associate

H Mart
01.2021 - Current

Cashier

Teriyaki Wok Express
12.2013 - 12.2020

Home Care Aide /Elderly Caregiver

All Ways Caring HomeCare
03.2013 - Current

Quality Assurance -

Kyungwon University

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