Summary
Overview
Work History
Education
Skills
Timeline
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Suanice Norris

Owings Mills,MD

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality. Highly dependable, ethical and reliable. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

11
11
years of professional experience

Work History

Records Supervisor

Horseshoe Baltimore Casino
10.2017 - Current
  • Provide support during audits and inspections, ensuring all records were readily accessible and compliant with regulatory requirements
  • Coordinate with external vendors for secure offsite storage of critical documents, ensuring proper preservation and disaster recovery plans were in place
  • Enhance team efficiency by streamlining processes for document retrieval and archiving
  • Increase records accuracy by implementing new filing system and organizing existing records
  • Train new employees on all procedural duties related to their position
  • Completed bi-weekly payroll for 5 employees

Accounting Clerk

Horseshoe Baltimore Casino
09.2014 - 10.2017
  • Updated and maintained accounting journals, ledgers and other records detailing financial business transactions
  • Maintained permanent records in accordance with Corporate & State regulatory guidelines
  • Responsible for reconciling and producing annual 1099s and W2G forms annually
  • Verified accuracy of invoices and other accounting documents and records
  • Reviewed documents for completeness, accuracy and compliance insuring adheres to both Corporate & State regulations

Records Coordinator

Harrah's Philadelphia Casino & Racetrack
09.2012 - 09.2014
  • Filed and stored documents according to classification and identifying information
  • Supported and maintained electronic and paper case files
  • Calculated and prepared check requests for utilities, taxes and other payments
  • Retrieved various documents upon request from guests/co-workers etc.
  • Worked with department leadership to ensure compliance with data entry protocols, accuracy of records and efficacy of service delivery
  • Answered mail and telephone inquiries regarding procedures and billing
  • Provided customer service to internal and external customers daily

Education

Bachelor of Science - Business Administration

Peirce College
Philadelphia, PA
07.2015

Skills

    • Database Administration
    • File Maintenance
    • Document Control
      • Interpersonal abilities
      • Creative Critical Thinking
      • Cross-Functional Team Management

Timeline

Records Supervisor

Horseshoe Baltimore Casino
10.2017 - Current

Accounting Clerk

Horseshoe Baltimore Casino
09.2014 - 10.2017

Records Coordinator

Harrah's Philadelphia Casino & Racetrack
09.2012 - 09.2014

Bachelor of Science - Business Administration

Peirce College

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Suanice Norris