SUBARNA MALI
Euless,TX
Summary
Dynamic leader with a proven track record in hospitality management and the technician field. Expertise in enhancing operational efficiency and customer satisfaction. Excelled in team management and inventory control, significantly improving service quality. Skilled in hardware repair and management, adept at multitasking and implementing effective solutions.
Overview
2
2
years of professional experience
Work History
RESTURANT MANAGER
BARA RESTURANT
EULESS, TX
02.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service
- Carefully interviewed, selected, trained, and supervised staff
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Reconciled cash and credit card transactions to maintain accurate records
- Correctly calculated inventory and ordered appropriate supplies
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels
ASSISTANT TECHNICIAN
CTDI
FLOWER MOUND, TX
02.2023 - 01.2024
- Inspected components, tested wiring and diagnosed system faults
- Achieved faster repair times by effectively prioritizing workload based on urgency and importance
- Exhibited strong problem-solving skills in diagnosing and repairing various types of equipment malfunctions
- Boosted efficiency levels by utilizing diagnostic tools to quickly identify root causes of technical issues
- Provided training support for new hires, sharing knowledge about best practices in mobile device repairs
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions
SUPERVISOR
CAFE-66
ROCKWALL, TX
01.2023 - 03.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Helped meet changing demands by recommending improvements to business systems or procedures
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff
Education
B.B.A - BACHELORS OF BUSINESS ADMISTRATION
Kathmandu University
KATHAMNDU12.2015
BACHELOR OF ARTS -
Kathmandu University
KATHMANDU10.2014
Skills
- Team Development
- Efficiency Management
- Forklift Operation
- Screen replacement
- Packaging and labeling
- Heavy lifting
- Graphics design
- Material handling
- Network troubleshooting
- Adaptable to change
- Microsoft office
Timeline
RESTURANT MANAGER
BARA RESTURANT
02.2024 - Current
ASSISTANT TECHNICIAN
CTDI
02.2023 - 01.2024
SUPERVISOR
CAFE-66
01.2023 - 03.2023
B.B.A - BACHELORS OF BUSINESS ADMISTRATION
Kathmandu University
BACHELOR OF ARTS -
Kathmandu University
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