Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Technical Skills
Project Summary
Generic

Subha Duraisamy

Tampa,FL

Summary

  • Currently working as a Technical Delivery Manager at Vuram Inc.
  • 10+ years experience in implementing solutions on the Appian BPM platform.
  • Experienced in requirements gathering and interacting directly with the customer on a daily basis, BPM Design and Team management
  • Experienced in developing , testing and deploying solutions tailored to customer requirements.
  • Confident and can quickly adapt to challenges.
  • Extensive experience in the following Appian functionalities – Process Models , Reports , Custom Datatype, Records , SAIL, Deployment, Integration (Rest APIs and Web APIs) and Inflight Process Management .
  • Experienced with leading technical project deliveries and managing cross-functional teams. Utilizes problem-solving skills to streamline processes and improve efficiency. Track record of strategic planning and enhancing team productivity.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Technical Delivery Manager

Vuram Inc
04.2022 - Current

As a Technical Project Lead, my key responsibilities include-

  • Gathering requirements
  • Designing data model
  • Designing Enterprise Appian applications using Appian features like process models, SAIL interfaces, data fabric (Record types) and dashboards (Reports and Process HQ)
  • Define Integrations like Rest APIs, Web APIs and external Data sources.
  • Deploy solutions and setting up DevOps.
  • Post deployment support and ensure the robust applications.
  • Managed stakeholder expectations effectively by providing accurate estimates on project timelines while considering potential roadblocks or delays.
  • Implemented project management best practices, enhancing team efficiency and communication.
  • Led cross-functional teams to deliver complex technical projects on time and within budget.

Technical Project Lead

Vuram Technology Solutions
05.2015 - 04.2022

As a Technical Project Lead Consultant, my key responsibilities involves

  • Managed a team of 5 members
  • Gathering requirements
  • Preparing solution design
  • Developed custom software applications tailored to client requirements, improving functionality and user experience.
  • Developing and delivering robust and scalable projects.
  • Performing unit and integration testing
  • Supporting deployments and liaising with customers on daily basis to define business processes.
  • Mentored junior consultants, fostering skill development and knowledge transfer within project teams.
  • Analyzed complex technical issues, providing effective troubleshooting strategies to minimize downtime.

Education

Bachelor of Engineering - Computer Science

Hindusthan College Of Engineering And Technology
Coimbatore, TN
04.2015

Skills

  • Data management
  • Team liaison
  • System architecture
  • Requirements gathering
  • DevOps practices
  • Teamwork and collaboration
  • Project management
  • Process implementation
  • Client assessment and analysis
  • Extremely organized

Certification

  • Certified Associate Developer
  • Certified Senior Developer
  • Certified Lead Developer

Languages

English
Full Professional
Hindi
Native or Bilingual
Tamil
Native or Bilingual
Spanish
Elementary

Timeline

Technical Delivery Manager

Vuram Inc
04.2022 - Current

Technical Project Lead

Vuram Technology Solutions
05.2015 - 04.2022

Bachelor of Engineering - Computer Science

Hindusthan College Of Engineering And Technology

Technical Skills

Operating Systems : Windows
BPMS Tools : Appian 7.8 to 25.4
Languages : C,C++, Java Basic

Databases : SQL Server, My SQL,Oracle
Web Related : HTML, XML, WSDL

Project Summary

Technical Delivery Manager

Client : Healthcare mDM

Dec 2023 to till date

Customer is a cloud-native healthcare master data management (MDM) and identity intelligence company based near Washington, D.C. that helps healthcare organizations create a trusted, 360° view of patients, members, providers, and other identities across fragmented systems, enabling accurate records, better interoperability, and improved care and analytics.

Responsibilities includes Gathering requirements, Story grooming, Driving Sprint ceremonies, Designing Solutions using Appian features, Developing and deploying solutions, Team management, Defining Pipeline and Providing support on delivered applications

Product version: Appian 25.4

Project Delivery Lead

Client : Solutions/ BFSI

Nov 2021 to Dec 2023

Customer is one of the well-known financial sector in the US. They primarily focus on the analytics and financial information reporting.

Responsibilities includes Gathering requirements, Story grooming, Attending Sprint ceremonies, Designing data model, Demonstrating Sprint works to clients, Team management, Defining Pipeline and Staffing.

Product version: Appian 22.2

Technical Project Lead

Client : Largest Utilities industry in Qatar

May 2020 to Nov 2021

Customer is the leading water and power supplier of Qatar province. Project involved migrating the existing processes from another bpm to Appian.

Responsibilities includes Gathering requirements, Story grooming, Attending Sprint ceremonies, Designing data model, Demonstrating Sprint works to clients, Team management, Code review, Development, Unit testing and Deployments.

Product version: Appian 20.2


Technical Project Lead

Client : Popular Leading Bank, US and Luxembourg

November 2017 to May 2020

Customer is one the oldest and the largest private banking sector operating mainly on the Investments. Client provides advisory, wealth management, commercial banking, and investor services for corporate institutions and High-net-worth individual clients. They starting using Appian for maintaining the investors, Clients and funds which was done using email exchanges and lot of paper works.

Responsibilities includes Gathering requirements, Story grooming, Attending Sprint ceremonies, Designing data model, Demonstrating Sprint works to clients, Team management, Code review, Development, Unit testing and Deployments.

Product version: Appian 17.3,17.4 and 18.1

Senior Onsite Consultant

Client: Popular Research University, Australia

August 2017 to November 2017

Customer is an Australian public research university located in the New South Wales,Australia. As of 2017 the university has an enrollment of more than 32,000 students (including over 12,800 international students from 134 countries), an alumni base of more than 131,859 and over 2,000 staff members. They use Appian to solve the paper work involved in the inbound and outbound student enrollment programs. The Application is being used by more than 20000 active students in and out the Australia.

Responsibilities includes the gathering requirements for the enhancements of the on-going process, providing PROD support working closing with the stake holders, presenting demos on development work, attending agile ceremonies and more.

Product version: Appian 17.3

Appian Trainer

Vuram Academy

July 2017 to August 2017

Provided training on BPM and Appian at Vuram academy. Provided insights on Appian designer, interface development, DB connection, making packages and more for the consecutive 3 batches onboarding candidates.

Product version: Appian 17.X

Technical Lead

Client: Leading Beverage Manufacturer and Wholesale Dealer, US

January 2017 – June 2017

Customer is a diversified beverage company with the largest volume-based national presence in the US home and office bottled water delivery industry, one of the world's largest producers of beverages on behalf of retailers, brand owners and distributors. One of the usage of Appian for this customer is to manage their tasks. We built an application in Appian to be used across the company. Secondly, we built an application to keep track of any asset that built for the company. This includes the whole building process. Thirdly, we were working on consolidate Asset management system for their postal equipment.

Responsibilities includes Developing, Unit testing, Code review, Team management and Deployments

Product version: Appian 17.1

Technical Lead

Client: Leading Bank, Australia

October 2016 – January 2017

Customer is the one of the largest bank in Australia.Nearly every one of these enterprise applications is considered by the bank to be a Tier 1, critical customer-impacting process. Appian is running ATM Management, Credit Card Management, Fraud Management, Disputes, Loans, Mortgages, Merchant Services, and more.

Responsibilities included Developing, Unit testing, Code review, Team management ,Inflight modification and review of the developed solution for adherence to the standard project review checklist.

Product version: Appian 16.2

Senior Appian Developer

Client: Digital Retail Media Industry, US

July 2016 – October 2016

Market leader in creating, managing and operating digital retail media programs, has selected Appian Cloud as its platform for the delivery of business applications. The processes built on Appian helps the customer to accelerate their media operating programs over a period of time.

Responsibilities include – gathering requirements for the assigned processes, preparing project estimates, planning project timelines, preparing solution designs, process development using Appian BPM, perform Unit and Integration testing, supporting production deployments, providing production support, liaising with the customer on a daily basis to define business processes. The project involves integration with external databases.

Product Version - Appian 16.X - 17.1


Associate Appian Developer
Client: Wholesale Dealer of Samsung, Saudi Arabia.
May 2015 - June 2016
Customer is a Saudi based Dealer of Samsung and using Appian for automating several of their core business processes and services. These business processes have significant touch points across their employees.
Responsibilities includes working closely with the onsite technical lead in developing process models, designing forms, designing custom data types, data stores and entities, designing reports and dashboards, working with shared components. Solutions delivered are in adherence to development standards and project timelines.
Product Version: Appian 7.8 to 7.11


Subha Duraisamy