Summary
Overview
Work History
Education
Skills
Timeline
Generic

Subhadra Sahu

Tampa,FL

Summary

Solution Oriented Business Analyst offering 4.2 years In telecome Business Analysis Domains.

  • Extensive experience to analyze and document business Requirements and system functional specifications including Use Cases.
  • Focused Business Analyst with exceptional planning and implementation capabilities.
  • Business Analyst versed in data mapping and user acceptance testing(UAT), as well as solving complex problems in high-pressure environments.
  • Well versed in facilitation of Joint Requirement Planning (JRP)
  • Extensive experience working on various phases in the Software Development Lifecycle of the project.( SDLC)
  • Have good understanding for application development projects involving Agile methodology.
  • Excels at cultivating, managing and leveraging client relationships.
  • Team player with strong analytical, interpersonal, communication and Problem solving skills.
  • Ability to handle simultaneous projects, meet critical deadlines and timely execution of several projects.
  • Documented process flows and developed requirements for functional improvements and enhancements.
  • Good exposure to Jira board.
  • Excellent Verbal and written communication.

Overview

13
13
years of professional experience

Work History

Business Analyst (PO2)

Verizon
03.2023 - 08.2024


  • Worked with management, business users and developers to understand and specify report requirements.
  • Responsible for documenting new processes/procedures & requirements for new markets.
  • Worked on multiple projects at any given time
  • Boosted net promoter score ratings by delivering smart meter reporting and comparison data for electricity customer by developing a user interface and direct email reporting letting customers be aware of their energy use.
  • Documented process flows and developed requirements for functional improvements and enhancements.
  • Conducted activity-based analysis of business processes and made recommendations based on the findings.
  • Monitored and examined data gathering systems to track bugs during the tracking phases.
  • Worked with developers to capture the requirements in JIRA
  • · Executing Test Cases in UAT environment as per business.


Business Analyst(TESS)

Verizon
05.2022 - 03.2023

Description:

Transport eSourcing System (TeSS): A Verizon tool to manage contract bidding and awarding for transport projects.

Tess is an integrated application where Transport Engineer creates an Event with service type as Dark Fiber and Event Type as RFP and RFI and Supplier make bids on those events Then Transport Engineer analyses the bid, responses and generates the NPV (Net Present Value) with Single Line or Multiple lines. Service Account Engineers will be Approved the NPV based upon the Total Project Cost and then finallize the award to generate the Contract ID.

  • Involved in all phases of project Life Cycle.
  • Analysis of business requirements and system requirements of the client.
  • Interacted with user groups to derive the functional requirements.
  • Performed System Analysis and Design using Uml.
  • involved in documentation during various phases of development life cycle.
  • Developed Use Case , functional, object diagrams.
  • Performed User Acceptance Testing.


Business Analyst

Numpy Ninja
02.2022 - 05.2022


LMS is a software application that provides the framework that handles all aspects of the learning process – it’s where you house, deliver, and track your training content. It is used by admin and LMS students. It allows various features - user registration, program, batch, classes, recording, assignment, settings, notification. It helps to register a new student, add their program details, and assign classes and batches, and also track the assignment.

  • Elicited and gathered user and business requirements through open end discussions\surveys from key stakeholders, customers, and subject matter experts to define the scope and requirements of Asset Management portals.
  • Documented process flows and developed requirements for functional improvements and enhancements.
  • Interacted closely with the subject matter experts ( SME) for the functional requirements gathering.
  • Worked Closely with the development team to clarify and understand functionality, resolve issues and provided feedback from UML diagrams.
  • Created Use Cases after accessing the scope and status of the project and understanding the business processes from User's perspective.

Software Engineer

DELL INTERNATIONAL SERVICES, NOIDA, INDIA(DELL)
11.2012 - 04.2014

● Understanding the User Requirements and preparing test cases using design document.

● Managing detected defects.

● Engaging with developers to track the defects and ensure to closure.

● Attending the regular client calls and discussing the weekly status with the project leadership team.

● Participating in peer reviews of test cases.

Tracking the new requirements for the project.

● Arranging the hardware and software requirements for the test setup.

Communicating and working with business owners to understand the requirements and modify the test cases accordingly.

Software Trainee

GLOBAL LOGIC, NOIDA, INDIA
07.2011 - 10.2011

● Understanding the User Requirements and preparing test cases using design document.

● Managing detected defects.

● Engaging with developers to track the defects and ensure to closure.

● Attending the regular client calls and discussing the weekly status with the project leadership team.

Participating in peer reviews of test cases.

Tracking the new requirements for the project.

● Arranging the hardware and software requirements for the test setup.

● Communicating and working with business owners to understand the requirements and modify the test cases accordingly.

Education

Bachelor of Science - Computer Science

C.V Raman College of Engineering
India
06.2011

Skills

  • Requirements gathering
  • Scope and project definition
  • Functional requirements
  • Business process improvement
  • Business requirements matrixes
  • Proficient with all Microsoft applications (Word, Outlook, Excel, Visio, Power point)
  • Business process improvement
  • Superb communication skills
  • Advanced problem solving abilities
  • Tracking defects and logging defects using Jira
  • Analytical thinking
  • Decisive
  • Team Player
  • Great People Skills

Timeline

Business Analyst (PO2)

Verizon
03.2023 - 08.2024

Business Analyst(TESS)

Verizon
05.2022 - 03.2023

Business Analyst

Numpy Ninja
02.2022 - 05.2022

Software Engineer

DELL INTERNATIONAL SERVICES, NOIDA, INDIA(DELL)
11.2012 - 04.2014

Software Trainee

GLOBAL LOGIC, NOIDA, INDIA
07.2011 - 10.2011

Bachelor of Science - Computer Science

C.V Raman College of Engineering
Subhadra Sahu