Subham Mohapatra
California,USA
Summary
Results-driven Salesforce professional with nearly a decade of experience in Salesforce Technical leadership and People Management. With 10 years of hands-on expertise, I have consistently delivered exceptional results in designing and implementing Salesforce solutions. As a Certified Application Architect, I bring a comprehensive understanding of Salesforce technologies and best practices to optimize performance and drive efficient release management processes. Skilled in leading cross-functional teams, translating requirements into technical designs, and mentoring team members for success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Salesforce Architect/Manager
Global Touchpoints Inc.
Roseville, CA
01.2022 - Current
- Led technical initiatives and served as a Architect/Manger at Global Touchpoints, providing Salesforce services to public sector companies, including California Energy Commission, Public Utility Commission, and Human Resource
- Collaborated with clients to design and develop Salesforce solutions tailored to their specific requirements
- Leading a team of 30+ developers and QA
- Demonstrated expertise in implementing public sector solutions on the Salesforce platform, ensuring compliance with industry regulations and standards
- Managed release management activities, ensuring smooth and successful deployments of Salesforce applications, while adhering to industry best practices and change management procedures
- Spearheaded the planning and design phases of development projects, collaborating closely with cross-functional teams to gather requirements and translate them into robust technical designs aligned with business objectives
- Conducted in-depth analysis of functional requirements, identifying opportunities to optimize processes, improve system performance, and streamline workflows
- Translated functional requirements into comprehensive technical designs, ensuring alignment with Salesforce platform capabilities and best practices
- Streamlined project management processes for timely completion of construction projects within budget constraints.
- Acted as a subject matter expert for Salesforce technologies, providing guidance and mentorship to the development team on technical aspects, coding best practices, and architectural principles
- Collaborated with stakeholders, including business analysts, project managers, and executives, to define project scope, deliverables, and timelines
- Ensured effective communication and coordination throughout the project lifecycle to meet project milestones and deliver high-quality solutions
- Led the implementation of Salesforce customizations, including Apex classes, triggers, Visualforce pages, Lightning components, and integrations with third-party systems, leveraging declarative and programmatic features to deliver scalable and efficient solutions
- Conducted code reviews, performance tuning, and optimization to maintain a high standard of code quality and system performance
- Providing ongoing support and troubleshooting for Salesforce applications, addressing technical issues, identifying root causes, and implementing timely resolutions
- Stayed abreast of industry trends and emerging Salesforce features, evaluating their potential impact on the organization's systems and making recommendations for enhancements and improvements.
- Enhanced building efficiency by incorporating sustainable design principles and materials in architectural projects.
- Enhanced Salesforce system performance by identifying and resolving system bottlenecks, optimizing data queries, and implementing best practices.
Salesforce Manager/Technical Leader
Carelon Global Solutions
Bangalore,India
06.2019 - 01.2022
- Managed a team of 30+ associates located across multiple locations in India, USA, and Ireland
- Oversaw solution architecture, conducted thorough code reviews, and ensured successful delivery of projects
- Contributed to the entire system development life cycle, from requirements analysis to system implementation
- Demonstrated extensive expertise in Salesforce development, encompassing Apex, Aura/LWC, and declarative programming tools
- Proficient in optimizing complex orgs, resolving governor limits errors, and reducing exceptions in production environments
- Possessed significant experience in Vlocity, leveraging its capabilities to drive efficient solutions
- Built Salesforce integrations using SOAP and REST APIs, Apex programming, and Mulesoft
- Utilized Salesforce deployment tools (GIT, Gearset/Copado/Flosum/ANT Scripts) to streamline and manage deployments
- Led release management activities, ensuring smooth and successful deployments of Salesforce applications using industry-standard tools such as Copado and other deployment methodologies
- Established enterprise processes and best practices, customizing them to suit specific application requirements
- Conducted comprehensive testing, debugging, and quality checks to ensure optimal functionality
- Developed and modified code to meet user needs and adhere to specifications
- Implemented and maintained backup and recovery plans, adhering to best practices and versioning processes
- Supported existing integrated platforms and facilitated new integrations using third-party integration tools, enhancing overall business processes and operations
- Improved performance by correcting, modifying, and upgrading legacy systems.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Salesforce Lead
Positiveedge Solutions
Bangalore,India
07.2016 - 05.2019
- Experienced Salesforce Senior Software Developer and Release Manager adept at driving efficient release management processes
- Proficient in leveraging deployment tools like GIT, Gearset, Copado, Flosum, and ANT Scripts to ensure smooth deployments of Salesforce applications
- Collaborative team player with expertise in Salesforce development, delivering high-quality solutions while optimizing performance and enhancing user experiences.
- Boosted user adoption rates by developing comprehensive training materials and conducting personalized training sessions for endusers.
Software Engineer
Indium Software
Bangalore,India
11.2015 - 07.2016
- Dynamic and motivated Salesforce Junior Developer with a passion for leveraging Salesforce technologies to deliver innovative solutions
- Proficient in Apex, Aura, and declarative programming tools, contributing to the development and customization of Salesforce applications
- Collaborative team player with a strong aptitude for problem-solving and an eagerness to learn and grow in the Salesforce ecosystem.
- Improved software performance by identifying and resolving bottlenecks in the code.
- Enhanced user experience with intuitive interface design and responsive web applications.
Software Engineer
Webtek services Pvt Ltd
11.2013 - 11.2015
- Salesforce Administration Professional with a strong foundation in Salesforce functionality and configuration
- Eager to apply newly acquired skills and knowledge in a professional environment to contribute to the effective management and optimization of Salesforce systems
- Detail-oriented and fast learner, dedicated to enhancing workflows, ensuring data integrity, and delivering a seamless user experience.
Education
Electronics and Communication Engineering -
Biju Patnaik University of Technology
06.2013
Skills
- Salesforce
- Salesforce Administrator
- Salesforce Developer
- Salesforce Architect
- People Manager
- Release Management
- Public Sector
- Insurance
Certification
- Salesforce Certified Development Lifecycle and Deployment Architect
- Salesforce Certified Identity and Access Management
- Salesforce Certified Platform Developer 1
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Service cloud consultant
- Certificate of Artificial Intelligence- Salesforce
- Salesforce Certified Community Cloud Consultant
- Certification Salesforce Certified Platform App Builder Certification
- Salesforce Certified Omni studio Developer
- Salesforce Certified Data Architect
- Salesforce Certified Sharing and Visibility Designer
- Salesforce Certified Application Architect
- Certified Agile SAFe Practitioner
- Vlocity Certified Platform Developer
- Copado Certified Devops Administrator
- Copado Certified Developer
- Flosum Certified Professional
- Flosum Certified Expert
- Workato Automation Pro I
- Workato Automation Pro II
- Workato Automation Pro III
- Conga Composer End-User Accreditation
- Salesforce DevOps Leadership Certificate
- Professional, Academy for Healthcare Management
Accomplishments
All Star Ranger
Timeline
Salesforce Architect/Manager
Global Touchpoints Inc.
01.2022 - Current
Salesforce Manager/Technical Leader
Carelon Global Solutions
06.2019 - 01.2022
Salesforce Lead
Positiveedge Solutions
07.2016 - 05.2019
Software Engineer
Indium Software
11.2015 - 07.2016
Software Engineer
Webtek services Pvt Ltd
11.2013 - 11.2015
Electronics and Communication Engineering -
Biju Patnaik University of Technology