Subhash Basnet
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Travel Agency Manager
Rapti Sarbajanik Yatayat Sewa Pvt
09.2018 - 11.2020
- Increased customer satisfaction by implementing streamlined booking processes and personalized travel itineraries.
- Developed strong relationships with vendors for better travel deals and more options for clients.
- Managed and led a team of travel agents, ensuring consistent high-quality service to clients.
- Maintained accurate financial records, enabling effective budget management and increased profits.
- Organized staff training sessions to improve product knowledge and enhance sales techniques.
- Expanded the agency's client base by targeting niche markets and offering specialized services to meet their unique travel needs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
Hotel Owner
Green Peace Hotel
02.2015 - 10.2018
- Increased hotel occupancy rates by implementing targeted marketing strategies and collaborating with local businesses.
- Enhanced guest satisfaction through the development of personalized services and attention to detail.
- Streamlined operational processes for increased efficiency, resulting in reduced overhead costs.
- Established a strong reputation for exceptional customer service, leading to repeat bookings and referrals.
Ayurvedic Medicine Marketing
Tiens Company
11.2013 - 01.2015
- Enhanced patient satisfaction by providing personalized Ayurvedic consultations and treatment plans.
- Educated clients on the principles of Ayurveda and its application in daily life, promoting long-term wellness.
- Advised clients on the importance of sleep hygiene and developed strategies to improve their quality of rest.
- Boosted client retention through developing tailored lifestyle and diet recommendations based on individual body constitution.
- Achieved successful treatment outcomes for various health conditions with the use of herbs, supplements, and Ayurvedic therapies.
Managing Director
Karna Bahadur Oli
03.2010 - 07.2013
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
High School Diploma -
New Summit College
Kathmandu, Nepal02.2013
Skills
- Sales management
- Staff Training and Development
- Creativity and Innovation
- Fluent in Multiple Languages
- Cross-cultural understanding
- Customer Service
- Schedule Management
- Human Resources Management
- Staff Training
- Team Leadership
- Self Motivation
- Organizational Skills
Languages
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Travel Agency Manager
Rapti Sarbajanik Yatayat Sewa Pvt
09.2018 - 11.2020
Hotel Owner
Green Peace Hotel
02.2015 - 10.2018
Ayurvedic Medicine Marketing
Tiens Company
11.2013 - 01.2015
Managing Director
Karna Bahadur Oli
03.2010 - 07.2013
High School Diploma -
New Summit College
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