Subhrannsu Sekhar Dhall Samanta

Active member of DevOps agile team for developing robust cloud solutions to meet client requirements for functionality, scalability, high availability, and disaster recovery leveraging Scrum framework and Jira/Confluence. Contributing towards maintaining clients' application uptime of %99.9. Collaborating closely with Dev, QA, and operations teams and other stakeholders, using effective communication and active listening skills.

• The most recent projects involved:
• Setting Jenkins pipelines to implement CI/CD for deployment of Java-based applications on the fleet of EC2 instances, Elastic Beanstalk environments, and Kubernetes clusters. Tools and platforms used: AWS, Jenkins, Docker, Terraform, Kubernetes, GitHub, DockerHub

Other accomplishments and responsibilities:

• Actively leveraging Terraform to automate various infrastructure provision for Prod, Dev, and QA cloud staging environments.
• Setting up fully automated CI/CD processes using Jenkins pipelines, GitHub, Docker, Docker Hub, Bash scripting and Terraform contributing to reduction of new features deployment from several hours to 1-2 minutes.
• Configuring 100+ on-cloud and on-prem servers using configuration management tools such as AWS Systems Manager, Ansible.
• Deploying and managing production-ready, load balanced, and highly available Kubernetes clusters with containerized applications reaching 1000s of customers. Taking ETDC Cluster backups. Performing regular OS and cluster upgrades.
• Keeping up on industry trends and current technological standards, languages, coding techniques, tools and operational considerations.
• Maintained version control systems like Git or SVN for seamless collaboration among developers and engineers during project lifecycles.
• Reduced system downtime for critical applications by implementing robust monitoring and alerting tools.

• Worked closely with developers to provide feedback on application designs based on user requirements.
• Enhanced application performance by identifying and resolving technical issues in a timely manner.
• Generated target accounts sales objectives, opportunities and projection reports to prioritize work.
• Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
• Improved application performance through optimization of flow processes.
• Addressed technical issues and guided end users through resolution.
• Increased customer satisfaction by providing exceptional support and resolving issues quickly.
• Reduced downtime for clients by swiftly addressing and troubleshooting software defects and bugs.
• Performed root cause analysis on recurring issues, implementing long-term resolutions to prevent recurrence.
• Maintained servers and systems to keep networks fully operational during peak periods.