Dynamic professional with a strong background in immigration document preparation, legal counsel, and client management. Proficient in stakeholder management, cross-collaboration, solution-oriented problem-solving, and handling data-oriented tasks. Adept in managing intricate immigration paperwork, ensuring compliance, and delivering exceptional service. Fluent in English and Spanish, with a keen eye for detail and a proactive approach to challenges.
Skills
Stakeholder Management: Proven ability to effectively communicate and collaborate with diverse groups, ensuring streamlined processes and successful outcomes.
Cross-Collaboration: Skilled in fostering teamwork, building relationships, and collaborating across departments to achieve organizational goals.
Solution-Oriented Problem-Solving: Demonstrated success in addressing challenges with a solutions-focused mindset, utilizing analytical skills and innovation to resolve complex issues.
Data-Oriented Tasks: Proficient in managing data-driven tasks, including creating stakeholder-facing immigration reports, ensuring accuracy, and utilizing Microsoft Office suite, particularly Excel, for data analysis.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Preschool Facilitator
Our Savior's Lutheran School
03.2023 - Current
Engaged with parents and families to build positive relationships for children to thrive
Managed program paperwork and child records to comply with state requirements
Supervised and managed team of childcare professionals to guarantee highest standards of care
Operated under licensing guidelines to protect health, safety and well-being of children
Attended approved training and continuing education courses to maintain certifications
Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment
Communicated with local and state government agencies to maintain compliance with all regulations
Executed marketing plan and promoted positive image to achieve enrollment goals
Managed stakeholder interactions, facilitated cross-departmental collaboration, and contributed significantly to data-oriented tasks such as report generation and translations
Ensured smooth office operations by handling telecommunications, student attendance tracking, and maintaining meticulous records.
Enhanced leadership abilities and expertise by delivering forward-thinking training to over 17+ management staff.
Conducted training courses for 17+ management support staff to enhance understanding of industry best practices and company protocols.
Enhanced profits across departments through successful management and direction of 6+ employees.
Property Management Assistant
The Kohler Management C.o
01.2022 - 03.2023
Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
Streamlined rent collection process for improved efficiency and reduced delinquencies.
Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
Coordinated with vendors for cost-effective maintenance services, contributing to budget control.
Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
Contributed to successful lease-up of properties by coordinating marketing efforts and organizing open houses.
Exceeded annual occupancy of 50 % for two years.
Administered operations to handle needs of more than 100 tenants across 250+ property units.
Immigration Document Preparer
Self Employed
05.2018 - 01.2021
Prepared PDF documents, created fillable forms, edited text and set properties and bookmarks in Adobe Acrobat
Interacted with public on phone and at reception desk to answer questions and resolve issues
Strengthened communication skills through regular interactions with others
Organized and detail-oriented with strong work ethic
Led immigration document preparation, conducting client interviews, and ensuring meticulous compliance with regulations
Employed solution-oriented approach to resolve complex immigration challenges, ensuring accuracy and efficiency in processing documentation.
Expedited the preparation process by utilizing advanced software tools, resulting in higher productivity levels.
Reduced errors in documents by implementing strict quality control measures during the review process.
Managed confidential information securely, maintaining privacy and adhering to data protection guidelines at all times.
Applied templates and completed desktop publishing using Microsoft Word templates and style sheets.
Real Estate Agent
Keller Williams
06.2016 - 11.2018
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations
Negotiated, facilitated, and managed real estate transactions
Communicated with clients to understand property needs and preferences
Maintained connections with clients to encourage repeat business and referrals
Leveraged legal expertise to guide clients through real estate
Managed payment agreements with vendors for office supplies and technology specialists
Managed complex schedules for attorneys with court dates and client meetings in criminal law pro-bono cases.
Communicated with clients and set up remote video and telephone conferences
Shouldered administrative duties for legal staff such as scheduling, filing, responding to inquiries and answering phones
Worked with other law offices and state and federal offices to obtain evidence and legal documentation pertaining to cases
Provided comprehensive legal counsel across diverse legal cases, managing stakeholders effectively and ensuring clear communication throughout legal proceedings
Successfully resolved complex legal issues through strategic problem-solving and negotiation skills, resulting in favorable outcomes for clients.
Maintained litigation docket and calendars for 8 attorneys, noting deadlines for responsive pleadings, motions and other important deadlines.
Streamlined communication channels for increased efficiency in case management among attorneys.
Negotiated favorable terms with external partners, increasing overall profitability and cost-effectiveness of the attorney network.
Established a rigorous vetting process for potential attorney candidates, ensuring high-quality representation for clients.
Analyzed data from various sources to identify trends and opportunities within the legal industry, positioning the attorney network as an industry leader.
Provided regular feedback to attorneys regarding their performance and offered guidance on professional development opportunities.
Spearheaded initiatives aimed at improving brand visibility and reputation within both legal and client communities.
Senior Technical Advisor (STA)
Casa De La Mujer
01.2012 - 01.2013
Led and helped develop and implement multiple substantive programs, including managing project and deliverables development.
Managed staff and volunteers working on projects.
Developed curricula and materials, training programs, and practical learning tools.
Engaged with project funders and country counterparts.
Ensured projects were delivered on time and within budget, maintaining quality control and compliance.
Led training efforts to empower personnel to resolve technical issues without submitting support tickets, reducing service calls by 20%.
Education
Attorney - Law
Universidad Bicentenaria De Aragua
San Antonio De Los Altos, Venezuela
06.2012
Skills
Advocacy
Operations Management
Strategic Planning
Contract Management
Meeting Management
Negotiation
Staff Management
Fundraising
Time Management
Interviewing abilities
Multitasking Abilities
Self Motivation
Reliability
Teamwork and Collaboration
Problem-solving abilities
Certification
Immigrants Document Preparer( IMMIGRATION INSTITUTE OF FLORIDA)