Subin Varghese
Restaurant Team Leader
Al Doha Al Jadeeda,Doha
Summary
Dependable Restaurant crew successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Food and Beverage Attendant
Qatar Airways
Doha
05.2022 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Restaurant Cashier
Etihad Airport Services
Abu Dhabi
05.2016 - 04.2022
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Set up new sales displays each week.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Used Microsoft Word and other software tools to create documents and other communications.
Front Office Executive
Vivanta By Taj
Trivandrum
04.2015 - 04.2016
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Designed employee work schedules to address complete operational needs.
- Stored guest valuables in safe and individual boxes for security.
Education
Bachelor Of Hotel Management And Catering Science - Food Services Management
University of Kerala
Trivandrum,Kerala,India 06.2011 - 04.2014
Skills
Staff supervision
Timeline
Food and Beverage Attendant
Qatar Airways
05.2022 - Current
Restaurant Cashier
Etihad Airport Services
05.2016 - 04.2022
Front Office Executive
Vivanta By Taj
04.2015 - 04.2016
Bachelor Of Hotel Management And Catering Science - Food Services Management
University of Kerala
06.2011 - 04.2014
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