Summary
Overview
Work History
Education
Skills
KEY ACHIEVEMENTS
Certification
Accomplishments
Solution Designing & Integration Involvement
Languages
References
Timeline
Generic

Subodh Jamindar

Sunnyvale,CA

Summary

Results-driven Professional with 16 years of experience in leading a successful IT System Integration business. Demonstrated success in driving business growth through the cultivation of strong customer relationships and strategic account management. Expertise in business operations, collaborative negotiation, and lead generation enhances operational efficiency and profitability. Aiming to leverage extensive industry knowledge to foster innovation and further expand market presence. Committed to contributing to a forward-thinking organization that values growth and excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Business Operations Head & Account Manager

DATA CONFIANCE TELE COMMUNICATION PVT LTD
Delhi, Delhi
03.2009 - Current

16+ years of experience in delivering client satisfaction throughout the entire lifecycle of the clients’ buying process.

· Strong Solution Sales background of I.T Products and Services to Corporate clients.

· Generated revenue through Project sales involving multi–Network OEMs like-Cisco, HP, Fortinet, Palo Alto, R&M, Molex, Samsung and many others.

· Pivotal role in closing sales worth deal size ranging from $10K-$1M and with average gross profitability of 25%.

· High emphasis on client retention process (up to 80%), decreasing turnover and improving client lifetime value.

· Spearheaded initiatives that drove a sustained 10% average revenue growth in the assigned market.

· 8 Years of experience leveraging CRM systems to analyze customer data, enhance pipeline management and improve sale forecasting accuracy.

· Built ,managed and retained a strong team of 40+ result-oriented resources to lead sales, critical operations, customer support and impeccable project delivery.

· Successfully persuaded clients for new technology adoption and converting it to business.

· Establishing and maintaining strategic tie-ups internally and external resources to close the sales opportunities.

· Led an interdisciplinary team to ensure delivery of complex project on schedule and under budget.

· Analyze market trends and competitor activities to identify new business opportunities and cross selling.

Education

MBA - Marketing And International Business

Maharishi Institute of Management
08-2006

Bachelor of Engineering -

Shri Vaishnav Institute of Technology And Science
Indore
06-2002

Skills

Certified in Cisco Sales

Strategic Sales Management

Customer Engagement Management

Process Optimisation

Client Acquisition Strategies

Account Relationship Management

Negotiation Expertise

Industry Assessment

Sales Forecasting

Project Management

Effective Written & Verbal Communication

KEY ACHIEVEMENTS

As Sales Leader :

· Developed and led a specialized Meraki presales team, driving the company to become the fastest-growing Cisco Meraki partner.

· Secured a high-value AV project sale worth $1M for a UK-based healthcare client.

· Closed a strategic IT Integration project sale for an electric bus manufacturing plant, which went on to become the largest EV bus manufacturing facility in the world.

· Secured a strategic global account with one of Germany's oldest Automotive companies, driving a major revenue contribution from 13 years.

· Developed key business verticals and empowered team members to cross-sell products and services, driving revenue growth and enhancing customer relationships reinforced the company’s position as a one-stop solution provider across multiple sectors.

As Client Success Manager :

· Manage cross-functional teams to successfully execute global projects on schedule and within budget.

· Collaborate with International teams to ensure alignment with overarching project goals.

· Mentor and support project team members to foster their professional development.

· Interface with stakeholders to align expectations and ensure exceptional project outcomes.

As Operations Manager :

· Directed team in identifying and reducing operational costs, driving improvements in efficiency, productivity, and quality across processes.

· Enforcing backend team to manage and streamline the order processing workflow, ensuring accurate order fulfillment, timely deliveries, and effective coordination between sales, inventory, and logistics teams.

· Oversee vendor management processes, including selecting, negotiating, and maintaining strong relationships with suppliers to ensure timely delivery, quality compliance, and cost-efficiency across the sales cycle.

· Manage and streamline the payment process, ensuring timely and accurate processing of invoices, coordinating with finance and accounts teams, and maintaining compliance with company policies and vendor agreements.

Certification

Developed an in-house team in the below certifications to enhance Client experience

Cisco Select Business Partner

Cisco Meraki Specialised Partner

Cisco Certified Network Associate

Fortinet Certified Fundamentals NSE 3

Palo Alto Authorized Reseller

Molex Enterprise Solutions Business Associate

R&M Qualified Installer Certification

Texecom Certified Partner

Accomplishments

  • Fastest emerging Cisco Partner in SMB segment in North India
  • Among most preferred IT Integrating partner in SME vertical.
  • The highest sale value single-order achiever of the Kramer product line in the year 2022.

Solution Designing & Integration Involvement

IT INFRA SETUP

IT AND AV CONSULTANCY

NETWORKING

NETWORK SECURITY

CAMPUS WLAN DESIGNING AND IMPLEMENTATION

TROUBLESHOOTING

FACILITY MANAGEMENT SERVICES

DOCUMENT MANAGEMENT SYSTEM

Languages

English
Full Professional
Hindi
Native/ Bilingual

References

References available upon request.

Timeline

Business Operations Head & Account Manager

DATA CONFIANCE TELE COMMUNICATION PVT LTD
03.2009 - Current

Developed an in-house team in the below certifications to enhance Client experience

Cisco Select Business Partner

Cisco Meraki Specialised Partner

Cisco Certified Network Associate

Fortinet Certified Fundamentals NSE 3

Palo Alto Authorized Reseller

Molex Enterprise Solutions Business Associate

R&M Qualified Installer Certification

Texecom Certified Partner

MBA - Marketing And International Business

Maharishi Institute of Management

Bachelor of Engineering -

Shri Vaishnav Institute of Technology And Science
Subodh Jamindar