Human Resources and Business Analyst
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Defined business requirements and reported them back to stakeholders.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Analyzed existing systems and processes to identify areas of improvement.
- Created, analyzed, and validated detailed functional specifications.
- Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked effectively in team environments to make the workplace more productive.