Sudeep Aryal
Auburn,WA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Manager
Pizza Twist
06.2023 - 01.2024
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
Aircraft Fueler
Swissport Fueling
02.2022 - 03.2023
- Operated tugs, shuttles and other ground service equipment.
- Maintained clear and clean ramp, building and customer areas.
- Helped team coordinate smooth and safe aircraft movement.
- Fueled airline equipment according to exact work orders.
- Delivered ground support and service for different air carriers coming through airport.
- Handled aviation fuel and chemicals with correct procedures and quality control standards.
- Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.
Server
Boba Smoothies
12.2018 - 01.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Gyros And Kebabs
04.2021 - 09.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Parcel Delivery Driver
On Track, Inc
09.2020 - 01.2021
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Delivered packages to customer doorsteps and business offices.
- Verified daily deliveries against shipping instructions before delivering to customers.
Clerk
Everest Nepal Cultural Group
03.2017 - 04.2018
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Education
Associate of Applied Science - Information Technology
Green River Community College
Auburn, WA06.2022
High School Diploma -
Nepal Mega College
Kathmandu04.2018
Skills
- Policy Implementation
- Financial Management
- Operations Management
- Performance Management
- Negotiation
- Schedule Preparation
- Verbal and written communication
- Customer Relationship Management (CRM)
- Staff Training and Development
- Customer Service
- Decision-Making
- Hazardous Materials Handling
- Decision-making capabilities
- Technical documentation understanding
- Emergency response training
- Critical thinking abilities
- Work Area Cleanliness
- Physical Strength and Stamina
- Adaptability and Flexibility
Languages
English
Full Professional
Hindi
Native or Bilingual
Nepali
Native or Bilingual
Timeline
Manager
Pizza Twist
06.2023 - 01.2024
Aircraft Fueler
Swissport Fueling
02.2022 - 03.2023
Server
Gyros And Kebabs
04.2021 - 09.2021
Parcel Delivery Driver
On Track, Inc
09.2020 - 01.2021
Server
Boba Smoothies
12.2018 - 01.2022
Clerk
Everest Nepal Cultural Group
03.2017 - 04.2018
Associate of Applied Science - Information Technology
Green River Community College
High School Diploma -
Nepal Mega College
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