Sudeep Biswal
Thornton,CO
Summary
Results-driven Development Manager and technology leader with a proven track record at Charter Communications, leading large-scale firmware delivery, quality engineering, automation strategy, and cross-functional program execution. Experienced in driving end-to-end software development lifecycles, managing geographically distributed teams, and collaborating with engineering, product, operations, and vendor partners to deliver high-quality broadband and WiFi solutions. Leveraging AI-driven automation, data-driven decision making, and strategic planning to improve operational efficiency, accelerate delivery timelines, and maintain exceptional product quality with minimal defect leakage.
Overview
13
13
years of professional experience
Work History
Software Development Manager
Charter Communications
Colorado, USA
02.2023 - Current
- Lead end-to-end delivery of WiFi 6E platforms, owning feature intake from Architecture and Product teams through development, integration, validation, release readiness, and production deployment.
- Drive cross-functional execution across Product, Architecture, Development, QA, DevOps, Cloud, OEM, and chipset vendors to ensure timely and predictable feature delivery.
- Partner with engineering teams to translate product requirements into executable development plans, resolve technical dependencies, and accelerate feature integration across Broadcom and Qualcomm platforms.
- Establish delivery governance, release planning, risk management, and execution tracking frameworks to improve visibility, predictability, and delivery quality.
- Coordinate feature development, integration testing, system validation, and production readiness activities to ensure stable and scalable platform releases.
- Lead issue triage and cross-team resolution for complex platform, cloud, networking, and firmware integration challenges throughout the development lifecycle.
- Collaborate with OEM partners and chipset vendors to manage feature enablement, SDK upgrades, package integrations, defect resolution, and release milestones.
- Drive continuous improvements in development processes, quality metrics, automation adoption, and operational efficiency to support large-scale firmware delivery programs.
Lead Software Engineer
Charter Communications
Colorado, USA
10.2021 - 02.2023
- Designed Python-based automation with Robot Framework, integrating a custom DAL to verify firmware, telemetry, and network flows.
- Built and maintained CI/CD pipelines using GitLab and Harness, achieving automated regression testing.
- Drove shift-left automation strategy while mentoring engineers on best practices, integrating AI-assisted testing to improve outcomes.
- Introduced AI utilities to modernize QA workflows, reducing manual triage efforts by up to 50%.
- Automated stress and stability tests, improving early defect detection and product quality.
- Led a 10-member team delivering comprehensive test coverage for Spectrum WiFi routers and extenders.
- Collaborated cross-functionally to define project scope and gather requirements, ensuring alignment across diverse teams.
- Mentored junior engineers on coding skills and adherence to standards, enhancing team competency.
Senior Software Engineer
Mphasis
Fort Collins, USA
04.2018 - 10.2021
- Optimized software systems for enhanced performance and scalability.
- Developed and maintained automated regression testing scripts using Python and Selenium.
- Implemented Page Object Model framework in Python for efficient test automation.
- Defined project test strategies, establishing testing scope and priorities to guide quality assurance efforts.
- Executed unit testing on application components prior to release.
- Drafted comprehensive test specifications, plans, and reports to ensure thorough documentation and compliance with testing standards.
- Investigated production issues reported by users, providing timely resolutions to minimize downtime and enhance user satisfaction.
- Managed individual sprint user stories and tasks using JIRA for agile tracking.
Software Engineer
Mphasis
Bangalore, India
06.2016 - 03.2018
- Developed automation scripts for restful services using the Rest Assured framework, enhancing testing efficiency and accuracy.
- Validated request and response JSON body. Added assertions to validate the response status code, headers, and schema validation on Restful service.
- Assessed & analyzed user stories and participated in Sprint planning, Review Sessions, and scrum Meetings, and developed Test scenarios, Test cases, Test data, and Test reports.
- Reviewed product requirement documents and functional specifications, and developed test strategy, test plan, and test case documents.
- Collaborated in a team of three to create server profiles for firmware management verification on the synergy platform, ensuring successful SUT and SUM installations on HPE blade servers.
- Developed and implemented tests to verify failover on BFS (Boot from SAN) installed volumes on HPE Servers. Actively engaged with customers to provide insights into product features.
- Configured and maintained vCenter with 45 hosts and 250 VMs, establishing a scalable infrastructure to support dynamic workloads.
- Conducted HPE OneView solution testing to ensure system reliability.
Software Engineer Trainee
Mphasis
Bangalore, India
03.2013 - 04.2016
- Conducted tests on web services for ICSP (Insight control server provisioning) products over HTTP or HTTPS by inspecting every XML request and response using SOAP UI.
- Tested and verified ICSP functionality by developing and implementing customer-driven test cases, identifying ~100 critical defects on time-sensitive paths, facilitating timely fixes to enable major release.
- Collaborated with business customers to develop Gherkin scripts for input into Cucumber automation scripts, enhancing test coverage.
- Automated server-side and UI tests, improving test efficiency and reliability.
- Debug test-automation failures and test-environment issues.
- Worked within Agile project teams, continuously releasing application software.
- Configure and maintain the VMware Clusters (20 hosts, 300) for the testing environment.
- Tested SOAP and REST-based web services using the SOAPUIPRO Web services testing tool.
- Preparing test cases for new implementation based on user story description in Rally. Updating the user stories with issues reported in QUIX and tracking the progress of user stories in Rally.
- Reviewing the new test cases or test cases modified by the team.
- Responsibility for delivering the owned feature/module after complete testing.
- Executed data validation process using SQL and performed root cause analysis.
- Developed Rest API MAT infrastructure using the framework executed the API MAT and prepared the status report.
- Reviewing test scripts for the test coverage and coding standards.
- engage with customers to develop configuration and test plan, this involved configuring HPE Synergy, c7000 hardware, HP 5900 switch, SAN, Nimble storage, and Primera with different protocols like FC, FCOE, and iSCSI.
- Managed HP Insight Control server provisioning tasks.
Education
Master of Science - Information Studies
Trine University
USABachelor of Engineering - Information Technology
IndiaSkills
Technical & Platform
- Python Development
- API Testing & Automation
- Robot Framework & Selenium
- Embedded Systems & Embedded Linux
- WiFi 6 / WiFi 6E Technologies
- CI/CD ( GitLab, Harness)
- Docker & Kubernetes
- Cloud Integration
- Database Management (PostgreSQL)
AI & Automation
- AI-Driven Test Automation
- LLM-Based Test Analysis
- AI Defect Triage
- Automated Log Analysis
- Test Automation Strategy
Delivery & Leadership
- Firmware Delivery & Release Management
- Agile & Scrum
- Program & Project Management
- Vendor & OEM Management
- Strategic Planning
- Cross-Functional Leadership
- Risk & Dependency Management
- Stakeholder Management
- Team Leadership
Websites
Languages
English
Professional
Hindi
Professional
Timeline
Software Development Manager
Charter Communications
02.2023 - Current
Lead Software Engineer
Charter Communications
10.2021 - 02.2023
Senior Software Engineer
Mphasis
04.2018 - 10.2021
Software Engineer
Mphasis
06.2016 - 03.2018
Software Engineer Trainee
Mphasis
03.2013 - 04.2016
Master of Science - Information Studies
Trine University