Sudeshna Banerjee
North Las Vegas,NV
Summary
Highly analytical Senior Software Engineer with 15+ years of experience designing and building high-scale backend systems for supply chain, retail, and enterprise commerce platforms. Specialized in Order Lifecycle Management, Warehouse Management Systems (WMS), and distributed system integrations supporting high-volume transactional environments. Proven track record designing leading large-scale digital transformations, AS/400 support, and MHE physical integrations, resilient backend services, API integrations, and data pipelines across complex enterprise ecosystems including Manhattan WMS (WMOS, WMi, PKMS, MAWM), ERP platforms, and logistics orchestration systems. Expert at translating business operations into scalable technical architecture, improving warehouse throughput, order accuracy, and operational reliability. I am highly skilled in batch scheduling, impact analysis, and translating complex business requirements into robust mainframe program logic. Deep expertise in API-driven integrations (REST/XML/JSON), EDI transaction processing, database optimization, and production stability engineering. Recognized for leading root-cause analysis based on data mastery and technical expertise of ready codes, automated testing strategies, and modernization initiatives that bridge legacy enterprise platforms with modern cloud and distributed systems.
Overview
17
17
years of professional experience
Work History
Senior Software Engineer
FANATICS
02.2023 - Current
- Technical Architecture: Produce high-level system designs, service architecture diagrams, and integration blueprints for backend services handling high-concurrency warehouse transactions. Partner with infrastructure teams to ensure scalable and fault-tolerant architecture across distributed logistics systems.
- System Integration: Plan and execute complex integrations between core WMS platforms and downstream logistics systems, ensuring a seamless Order Management flow.
- Production Stability & Reliability: Lead root-cause analysis for critical production incidents, implementing engineering fixes that improved deployment confidence and system reliability. Introduced automated testing frameworks and integration validation pipelines, reducing production defects and accelerating release cycles.
- Quality & Stability: Lead root-cause analysis for production incidents. implemented automated unit and end-to-end testing to increase deployment confidence and reduce technical debt.
- MHE Orchestration: Developed and maintained backend services to integrate Pyramid, Eurosort, Insert Light of Autobagger and Put-to-Light automation, optimizing unit-per-hour (UPH) performance.
- Integration & API Strategy: Expert in API-driven architectures, utilizing Postman for testing and JSON/XML for seamless data exchange between disparate systems.
- Oversaw systems implementations as Project Lead for MHE automation. Managed the UAT lifecycle for Pyramid and Eurosort systems, ensuring operational alignment.
- Cross-functional Collaboration: Interfaces daily with Operations staff to review procedures and maximize efficiency. Coordinates with IT departments to resolve complex upstream/downstream systems issues.
- Analysis & Innovation: Designs and develops custom SQL-based tools to analyze operational activities. Investigates and recommends new technologies to improve service levels and enhance warehouse throughput.
- Documentation & Training: Developed standardized reporting for site management and customers. Trained Operations teams on utilizing WMS and related ERP (Microsoft Dynamics/SAP) technical functionality.
- Integrated high-volume backend services with logistics to enhance system performance and reliability.
Senior Software Engineer
GAMESTOP
12.2021 - 02.2023
- Managed full application development lifecycle, translating complex legacy business logic into cloud-native specifications.
- Consulted on enterprise WMS modernization, bridging AS/400 logic with cloud-based MAWM solutions.
- Led implementation of digital transformation to Manhattan Active WMS from legacy IBM i systems.
- Executed unit testing, UAT, and go-live stabilization while training end-users for Manhattan Active WMS implementations to ensure seamless transition.
- Directed configuration of MAWM environments, establishing user profiles and inventory management setup to support high-concurrency operations.
- Oversaw QA/UAT lifecycles, executing integration and regression testing to ensure system stability at go-live.
- Led hypercare phase for high-volume rollouts, establishing RCA frameworks for rapid technical issue resolution.
- Developed standardized reporting and conducted training sessions to enhance WMS functionality and optimize warehouse throughput.
Software Developer and WMS Consultant
S3 GROUP INC.
02.2019 - 12.2021
- Directed migrations from IBM iSeries to Oracle/SSIS environments, improving backend services for logistics data.
- Drafted functional and technical specifications for engineering teams, establishing code quality and version control standards.
- Led systems implementations autonomously, translating legacy logic into modern specifications for multi-site go-lives.
- Enforced rigorous SDLC standards and change management protocols, ensuring compliance with standard operating procedures.
- Facilitated workshops with super users to improve efficiencies, coordinating with IT for seamless supply chain data flow.
- Managed QA/UAT lifecycles and provided Level 3 production support during critical platform transitions.
Lead Systems Developer / Associate Architect
COGNIZANT
09.2009 - 02.2019
- Focused on developing enterprise payment systems and enhancing omnichannel fulfillment strategies.
- Financial Services: Engineered backend logic for Enterprise Payment Services (VISA-AMEX), including automated authorization, settlement, and fraud detection.
- Backend Standards: Built automation frameworks and optimized EDI (810, 850, 856) transaction processing to reduce operational compliance risks for Fortune 500 clients (Staples, Williams-Sonoma).
- OMS Integration: Enhanced Direct-to-Customer Order Management Systems integrated with Sterling OMS and Google Same Day Delivery, improving order processing efficiency.
- Project Management: Led application development lifecycle from specification to implementation for Fortune 500 retail clients (Staples, Williams-Sonoma), ensuring timely delivery of high-quality software solutions.
- Technical Design & Architecture: Engineered robust warehouse management logic using RPG, RPGLE, and SQL.
- Led as Offshore-Onshore Liaison, mentoring teams and fostering collaboration, recognized for effective team discussions and meeting facilitation.
Education
Post Graduate Program (PGP) - Data Science & Business Analytics
University of Texas at Austin (McCombs)
Bachelor of Technology (B.Tech) - Information Technology
West Bengal University of Technology
IndiaSkills
- Supply chain optimization
- Backend development
- REST API development
- JavaScript programming
- SQL proficiency
- Oracle
- Software optimization
- Technical documentation
- Data expertise
- Data infrastructure management
- IBM i systems
- Integration platforms
- API and integration strategies
- Continuous integration and deployment
- DevOps and quality assurance
- Testing excellence
- End-to-end testing
- Testing and deployment
- Root cause analysis languages
- Technical design and documentation
- API strategies
- Development methodologies
- Development lifecycles
- Programming languages and frameworks
- Analytics
- Modernization and migration
- Backend development
- Technical support escalations
- Tools customization
- Design and development
- Solutions deployment
- Project management
- Cross-functional collaboration
- Team leadership
- User training
- Team reporting
- Documentation standards
- Project documentation
- Software documentation
- Performance improvements
- Analytical thinking
- Problem solving
- Programming
- Technical troubleshooting
- Software engineering lifecycle
- Cross-platform development
- Platform-specific development
- Software development
- Database programming
- End-to-end testing
- Team reporting
- Solution deployment
- Design development
Technical Toolkit
AS/400, RPG, RPGLE, CL, CL400, DB2/400, Implementer, Aldon, RPG/RPGLE, CL, SQL, PL-SQL, Batch Scheduling, Impact Analysis, SDLC, UAT, Root Cause Analysis (RCA), REST APIs, Postman, JSON, XML, EDI, WebSphere Message Broker, REST, XML, JSON, EDI, WebSphere Message Broker, Workato (Exposure), NetSuite, Salesforce, Manhattan WMS (Active, WMi, PKMS), Zuora (Exposure), Oracle 19c, MS SQL, DB2, BigQuery, GitHub, ServiceNow
Technical Core Competencies
- Backend Engineering & Development
- Systems Management
- Modernization & Migration
- Analysis & Logic
- Testing Excellence
- System Integration
- Supply Chain Logic
- Technical Design
- DevOps & QA
- Data Mastery
Timeline
Senior Software Engineer
FANATICS
02.2023 - Current
Senior Software Engineer
GAMESTOP
12.2021 - 02.2023
Software Developer and WMS Consultant
S3 GROUP INC.
02.2019 - 12.2021
Lead Systems Developer / Associate Architect
COGNIZANT
09.2009 - 02.2019
Post Graduate Program (PGP) - Data Science & Business Analytics
University of Texas at Austin (McCombs)
Bachelor of Technology (B.Tech) - Information Technology
West Bengal University of Technology