Sudha Selvakumar
Salesforce Quality Analyst
Tallahassee,FL
Summary
With over 9 years of experience in the IT industry, I have honed my skills in various areas including team management, test management, customer engagement, Salesforce testing, test strategy definition, resource management, Agile and Scrum methodology, test coordination, performance testing, and manual testing. Expertise in leading teams and ensuring seamless collaboration for high-quality results. Well-versed in developing and implementing test strategies aligned with business objectives. Strong focus on customer satisfaction and providing tailored solutions. Proficient in Salesforce testing for smooth platform functioning. Extensive experience and diverse skill set make me a valuable asset in the IT industry.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
Work History
Salesforce QA Lead
DXC Technology
01.2018 - 04.2023
- Standardized bug reporting methods for better communication between QA and development teams.
- Mentored junior team members, fostering growth and enhancing team performance.
- Streamlined QA processes for improved efficiency, reducing project completion time.
- Optimized test coverage by defining clear test objectives and prioritizing scenarios based on risk assessment.
- Enhanced software quality by developing comprehensive test strategies and plans.
- Championed the adoption of best practices in QA methodologies throughout the organization.
SFDC Specialist
HCL Technologies
10.2016 - 12.2018
- Led periodic governance calls with senior management, providing key updates on testing progress, defect trends, and overall project quality.
- Enabled team members to analyze requirements, create detailed test cases, and execute them effectively for high-quality Salesforce releases.
- Reviewed test cases, execution results, and defects logged by the team, ensuring accuracy and providing daily reports to project leadership.
- Developed and maintained the test strategy and Test Objective Matrix, ensuring alignment with project goals and business needs.
- Worked closely with business stakeholders to gather requirements, write test scenarios, and obtain sign-offs for validation.
- Conducted knowledge transfer (KT) sessions for new joiners and team members to enhance testing capabilities.
Salesforce.com QA and Salesforce Admin
NTT DATA
04.2014 - 10.2016
- Analyze business requirements and create detailed test cases, test scripts, and test scenarios.
- Execute manual and automated test cases to validate Salesforce functionality, integrations, and workflows.
- Identify, log, track, and manage defects in Jira or other defect tracking tools.
- Perform regression, functional, and UAT testing to ensure system stability after deployments.
- Conduct API testing using tools like Postman to validate Salesforce integrations with external systems.
Education
BE - CSE
KGISL Institute of Technology
Coimbatore, Tamil Nadu, India 01.2009 - 01.2013
XII -
Vimal Jyothi Convent Matric Higher Sec School
Coimbatore, India 01.2008 - 01.2009
X -
Vimal Jyothi Convent Matric Higher Sec School
Coimbatore, India 01.2006 - 01.2007
Skills
- Salesforce QA
- Salesforce Admin
- Salesforce BA
- Project Management
- Project Metrics
- Performance testing
- Test environment setup
- Regression testing
- Test strategy development
- Test case design
- Requirements analysis
- Test data management
Certification
Salesforce certified Platform Developer 1
Timeline
Salesforce Certified Field Service Consultant
09-2024
Salesforce Certified Business Analyst
03-2023
Salesforce Certified Service cloud consultant
05-2022
Salesforce Certified Adminstrator
02-2022
Salesforce certified Platform Developer 1
07-2021
Salesforce QA Lead
DXC Technology
01.2018 - 04.2023
SFDC Specialist
HCL Technologies
10.2016 - 12.2018
Salesforce.com QA and Salesforce Admin
NTT DATA
04.2014 - 10.2016
BE - CSE
KGISL Institute of Technology
01.2009 - 01.2013
XII -
Vimal Jyothi Convent Matric Higher Sec School
01.2008 - 01.2009
X -
Vimal Jyothi Convent Matric Higher Sec School
01.2006 - 01.2007
Similar Profiles
Syed NadeemuddinSyed Nadeemuddin
Professional 2 Networks at DXC Technology (Was transitioned from AT&T to DXC)Professional 2 Networks at DXC Technology (Was transitioned from AT&T to DXC)
Henry Arthur VincentHenry Arthur Vincent
Client Capability Lead at DXC Technology, DXCClient Capability Lead at DXC Technology, DXC
Nikhil C TNikhil C T
Business Analyst / Manual QA Tester at DXC Technology/Fidelis Technology Services Pvt LtdBusiness Analyst / Manual QA Tester at DXC Technology/Fidelis Technology Services Pvt Ltd
Yash KumarYash Kumar
Lead Software Engineer at DXC TechnologyLead Software Engineer at DXC Technology
Trenten HarrisonTrenten Harrison
Catering Assistant at Starvin Marvin CateringCatering Assistant at Starvin Marvin Catering