Sudheer Billa
Somerset,NJ
Summary
Highly analytical and performance-driven Servant Leader with 20+ years of global experience in spearheading large-scale technology and data-driven enterprise program management and governance programs. Proven track record leading multi-million enterprise initiatives across industries such as Pharma, Healthcare, Government, Telecom, Financial, and e-commerce. Experienced in building strong teams and fostering a culture of inclusion. Skilled in enterprise program management and strategic planning, delivering successful large-scale initiatives, specializing in Big Data management.
Proven track record of effectively planning, managing, and delivering complex IT and business programs/projects in R&D, Drug Development, Clinical, Digital Space, Supply Chain, CRM, Public Assistance Programs, Infrastructure, SAP & Oracle, E-commerce, SOA and UI/UX Design. Impactful Program Director/PPM Lead with expertise in Agile & Scaled Agile. Currently seeking a leadership position with a remote or hybrid work set-up and a role open for travel exposure.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Program Manager/PPM Lead
BRISTOL MYERS SQUIBB
Princeton, NJ
08.2020 - 07.2024
- Provided strategic direction, guidance, and support to ensure the successful planning, execution, and delivery of programs in Research IT
- By creating the best-in-class PMO, deployed a global playbook of standards, tools, templates, and best practices across R&ED
- Developed/improved approaches and assets to enable optimization and management of portfolios of projects valued more than $20 million
- Aligned Business Goals/Objectives across Research IT with measurable KPIs
- Under Research IT, successfully completed Agile transformation to all Digital Engineering product teams
- Set up Scaled agile cadence, Release Planning, Meta Scrum & SoS
- Implemented of key program Governance providing cross-functional operational and program management leadership, strategic support, best practices
- Innovated a cost-saving initiative (iCloud portal) to achieve multi million dollars in company savings
- Worked with data teams in prioritization & integrating data across R&D including Scientific, Semantic, lab, EHR & instrument Data
- Successfully implemented programs and data center moves after mergers & acquisitions
- Several Vendor managements including Accenture, AWS, Apex, Orion, Zifo and others
- Proactively involved in Strategy Planning, Capacity Planning, Risk & Finance Management, Stakeholder & People Management, Vendor& Relationship management
- Established governance, Data strategy, by providing training, coaching and mentorship to Digital Engineering DevOps and Operations teams
- Foster partnerships with executive-level business stakeholders and lead discussions without line authority to build alignment with other leaders
- Ensure program defined work is conducted in compliance with PMO processes and Research IT policies and leading organizational and program management processes
- Part of the merger program, Successfully implemented $15 M CMX program managing and supervising 6 IT workstreams
- Effectively executed of CMX program by managing the PMs/SMs under Digital Engineering
- Managed IT Infrastructure teams (Hosting, SCS, LCS), Applications & Operations teams in setting up the new datacenter in CMX
- Deployed complex Mosaic Integration program in support of Compound Management groups for both Celgene and BMS
- Deployed multimillion Drug discovery Helix- LDO Screening integration that enable scientists to effectively collaborate on drug discovery projects, with a single, harmonized solution for two companies.
Program Compliance Lead/Director
CITY OF NEW YORK (HRA)
New York, NY
06.2020 - 08.2020
- As Compliance Lead/Director responsible for delivery of HRA/ITS public assistance QA projects across the agency
- Created product backlog, wrote user stories working with QA teams including cross functional teams
- Ensure high quality products delivery through continuous improvement
- Support, Lead the project governance & implementing it across ITS QA program
- Established a process to track impediments and get projects health status on a weekly basis
- M&C program progress on a continual basis, identifying, and tracking scope, timeline and budget issues at project and program level using agile methodology
- Streamlined the PMO processes by establishing governance and managing and reporting KPIs/SLAs
- Coordinated and assisted in setting up the PMO office, governance, and best practices
- Ensure the project team follows the SDLC/Agile governance, understand, and align on set deliverables
- Setup agile teams and provide guidance and coaching in conversion of waterfall projects to Agile
- Track activities on JIRA and developed advanced dashboards for the scrum and Kanban board representation.
Program Delivery Manager (Consultant)
JOHNSON & JOHNSON
Raritan, NJ
07.2015 - 12.2019
- With prime focus on Big Data portfolio projects delivery, responsible for smooth implementation of projects across Digital & Analytics group, working with onsite/offshore teams, build, vendor, BUIT, and PSSC
- Support and lead the technical design and development of large, complex projects within the D&A group through successful completion on-time, on-budget
- Responsible for delivery of One MD big data management projects with more than $10M portfolio
- As Program Delivery Manager for CSS CRM integration program, responsible for smooth implementation of $5M CSS project, overseeing 6 cross functional teams
- CSS CRM Project is to ingest data from Salesforce source systems (Medvantage Service and Repair & CERENOVUS- CRM) to Amazon S3 & Redshift with 40 domains
- The program has data integration into Redshift for reporting & Analytics and includes data- modeling of CSS-CRM integration
- Capacity Planning & Management, Vendor management, Demand Intake, and resource management
- Effectively used of data management spanning multi-cloud technologies with Agile/Scrum framework
- Define the OneMD group PMO strategy and lead the design and implementation of COP, standards, and tools for successful delivery of D&A program
- Review MedData querying/data analysis BI tools (Tableau, Qlik Sense) along with data governance best practices with a strong understanding of data lifecycle, data quality.
SR. Project Manager (Consultant)
JOHNSON & JOHNSON (JJHCS)
Skillman, NJ
05.2014 - 05.2015
- As Data Migration PM for JnJ Healthcare Systems, implemented Epic Project that replaced the existing GATEWAY and ELMO customer portals with SAP Hybris platform
- EPIC is built on an enhanced e-Commerce experience for JNJ customers in MD&D and Consumer sectors
- Responsible for developing and executing plans for Project EPIC data migration, Data cleansing, Data evaluation and loading, Data Archival, Cutover, Hypercare, legacy decommissioning for MD&D and Consumer healthcare systems
- Involved in strategy planning & Capacity Planning
- ETL: Migrated data over the firewall and into the external network (such as VPN) with DB link connection, extract files, Mbox/ SFTP transfer methods
- Used Informatica MDM for ETL & Data Quality of Electronic Health Records (EHR) in compliance with regulations
- Responsible for all release management activities by communicating progress on preparatory go-live activities, reporting, facilitating, and escalating any issues/delays with cutover
- Work with BUIT & lead stakeholders to implement all activities for EPIC ERP and e-Commerce website rollout by preparing a detailed cutover plan
- Successfully completed Healthcare data migration from legacy code to EPIC.
Sr. Program Manager (Consultant)
DEPARTMENT OF HEALTH/NJIIS
Trenton, NJ
05.2013 - 03.2014
- Deployed VFC Re Enrollment, HL7 Audit tool, IMODS & NJIIS immunization registry projects
- Effective management and leadership of legacy application development, including re-engineering processes data migration/conversion from legacy code
- (Data extract, Data cleansing, Data evaluation & loading) Formulate or implement regulatory affairs policies and procedures to ensure that regulatory compliance is maintained or enhanced
- Comply with CDC mandate for all immunization registries following CDC guidelines
- Worked with IT and BAT (Business Alignment Team) to identify dependencies, critical success factors, project risks (from execution) and provided mitigation
- Established Data Management Strategy and provided guidance to the teams
- Implemented Agile ways of working
- Manage & Check the Electronic Health Records (EHR) in compliance with DHSS defined requirements for all the registries
- (EHDI, immunization, Death registry)
- Architect the data integration with various other state departments & external programs using HL7 standards
- Maintain data quality on all immunization & demographic information in the IIS
- Deployed Master Patient Index which would be used by the public health using Hadoop 4Medica
- M&C of Programs by implementing Governance and processes.
Program Manager
IPC SYSTEMS
New Providence, NJ
03.2012 - 04.2013
- Worked as Program Manager with PMO group, on the award-winning Unigy 360 SaaS product which began the company’s transformation into SaaS and Cloud products
- Involved in setting up PMO for the IPC’s full portfolio of products thru Governance and best practices including Capacity Planning & Management, Vendor Management, Resource Management
- Assisting VP of applications, built the applications group under Research ground up
- Developed SOW, RFP and POs
- Deployed R & D portfolio of projects for RBS, DBS and US Bank through all phases of the development and implementation process
- The portfolio included Blue Wave, Unified CTI, RBS Speaker Bus, Lync Integration, and Pulse Mobile (iPad apps) all integrating with Unigy
- Lead the execution of PMO governance, reporting and review framework to provide a holistic view of all project activity
- Served as a liaison between Marketing, Sales, Operations, QA, Manufacturing & Engineering teams, also managing vendors, offshore/onsite resources
- Responsible for planning, budget, scope development, procedures and project close-outs, project postmortem for IPC's Products & Services.
Technical Project Manager
WILMER HALE & IRON MOUNTAIN
Boston, MA
11.2011 - 03.2012
- Revamped the whole WilmerHale current site with new solution using Ektron CMS, new email automation system, saving costs and time
- Iron Mountain project implementation with location search using Google analytics
- With User Experience (UX) and rich User Interface (UI) solutions
- Setup PMO & defined governance
- Implemented Google location finder service & SaaS Google Analytics for Iron Mountain
- Served as the primary liaison between IT & business
- Setup PMO office for eDynamic, developed and implemented best practices for the entire cross-functional projects under the Dynamic portfolio
- Developed procurement SOW's, deliverables and Service Level Agreements also ensuring vendor performance and deliverables meet contract specifications
- Implemented CMS using Ektron, Silverpop email automation for WilmerHale
- Vendor management with Ektron, Silverpop and Adobe Omniture to implement a new solution.
Program Manager (Consultant)
CVS HEALTH
NJ, USA
02.2011 - 10.2011
- Provided the best of breed solution for complex CVS Common Services project by implementing the project and providing necessary production support processes by monitoring and controlling scope, quality, costs through effective resource utilization, risk mitigation, schedule, adherence, effective communication
- Responsible for Data Mining/Metadata Analysis/Profiling thru conducting a detail gap analysis saving on costs and resources
- ETL Design/data conversion and execution of Electronic Health Records (HER) using Informatica & SAS tool
- Client Connect Programs include RECAP to RxCLAIM Migration; Adjudication Application Support; CS Framework: Formulary, Drug Maintenance; Prior Authorization; Eligibility and Client Billing & Reporting; Benefit Setup, Transition Fill Claims/Paper Claims/Claims History, Customer Care/Mail Claims Processing, Rebates, Specialty Rx; PBM.
Technical Team Lead (Consultant)
CITY OF NEW YORK (HRA/IREA)
New York, NY
03.2007 - 01.2011
- As Technical Team Lead for Alerts for IREA systems, Unemployment Insurance Benefit (UIB), managed and implemented various UIB related projects various for the clients, which involves applicant interviews, fraud detection and income match and employee match sub projects
- Developed integrated project plans, cost estimates, WBS for projects worth more than $5M projects across HRA
- Managed Vendors and cross functional resources in a shared setup across IREA
- Used SAS to fetch & manage data for employee match and used SAS procedure output with the SAS Output Delivery System (ODS)
- Extensively extracted and analyzed data using Cognos (report generation, analysis, and dashboards through SOA)
- Automated several projects under UIB, saving a lot of multi-million savings for the public assistance programs
- Strategically managed projects from inception to end.
Technical Project Manager (Consultant)
Port Authority of NY & NJ
New York, NY
12.2002 - 01.2007
- Implementation and Delivery of SAP project working with various departments of Port Authority
- Deployed EZ-Pass, Airport parking and Port Commerce
- Managed Web media, Drupal CMS for HR, Live Streaming, publishing & other projects for Public Affairs and TB & T departments
- Implemented multiple Web applications
- Assisted in setting up the PMO office & governance by implementing best practices
- As admin, deployed and managed servers related to Adobe and ColdFusion.
Education
Post Graduate Diploma - Computer Applications
Hyderabad
Hyderabad, India02.1996
Bachelor’s Degree - Computer applications
JNT University
Hyderabad, India01.1995
Skills
- Value added Leadership
- Program & Portfolio Management
- Master Data Management
- Stakeholder Management
- Financials Management
- Time Management
- Performance Management
- Data Governance
- People Management
- Product Management
- Data Center Move
- Cloud Infrastructure setup
- Mergers & Acquisitions
- R&D
- Data Engineering
- Data Analysis & Migration
- Business Strategy
- Quality Assurance
- Software Development (SDLC)
- Product Development (PDLC)
- Capacity Planning
- Global Resource Management
- Creative Problem Solving
- Decision-Making
- Customer Communication
- Continuous Improvement
- Risk Management
- Agile Methodologies
- Feasibility Study
- Business Case
- RFP
- ROI
- SOP
- SLA's
- Change Management
- Vendor Management
- Process Re-Engineering
- Coaching & Mentoring
- Strategic Planning
- Critical Thinking
- Process Management
- Cross-Functional Coordination
- Strategy Execution
- Agile Transformation
- Milestone Tracking
- Conflict Resolution
- Prioritization
- Documentation
- Regulatory Compliance
- Enterprise Resource Planning
- Financial Leadership
- Resource Management
- Vendor Relationship Management
- Revenue Growth
Affiliations
- Volunteer | Children.org | Present.
- Volunteer | ProjectKhushi.org | Present.
Certification
- Project Management Professional (PMP), 2011
- Certified Scrum Master (CSM)
- Certified Scrum Product Owner (CSPO)
- Certified SST4
Timeline
Program Manager/PPM Lead
BRISTOL MYERS SQUIBB
08.2020 - 07.2024
Program Compliance Lead/Director
CITY OF NEW YORK (HRA)
06.2020 - 08.2020
Program Delivery Manager (Consultant)
JOHNSON & JOHNSON
07.2015 - 12.2019
SR. Project Manager (Consultant)
JOHNSON & JOHNSON (JJHCS)
05.2014 - 05.2015
Sr. Program Manager (Consultant)
DEPARTMENT OF HEALTH/NJIIS
05.2013 - 03.2014
Program Manager
IPC SYSTEMS
03.2012 - 04.2013
Technical Project Manager
WILMER HALE & IRON MOUNTAIN
11.2011 - 03.2012
Program Manager (Consultant)
CVS HEALTH
02.2011 - 10.2011
Technical Team Lead (Consultant)
CITY OF NEW YORK (HRA/IREA)
03.2007 - 01.2011
Technical Project Manager (Consultant)
Port Authority of NY & NJ
12.2002 - 01.2007
Post Graduate Diploma - Computer Applications
Hyderabad
Bachelor’s Degree - Computer applications
JNT University