Sudheera Vankayalapati
Little Rock,AR
Summary
Experienced System Analyst and versatile developer with over 3+ years of leveraging software engineering and implementing new technologies to maximize development efficiency. Proficient in Java development, adept at enhancing application performance, and minimizing errors while conducting extensive market and consumer research to translate into application features.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst Intern
Plantra
03.2023 - 10.2023
- Coordinated extensive business need documentation and effectively developed and delivered new projects using excellent stakeholder communication and management collaboration.
- Implemented advanced SQL skills to optimize data mapping, retrieval processes, and complex analysis, resulting in a significant 25% efficiency increase and meeting project delivery needs through report creation.
- Led project timelines, resource management, conducted user interviews, and documented business processes, resulting in significant improvements: 30% increase in delivery efficiency, 15% rise in user satisfaction, and 40% reduction in inefficiencies.
System Analyst
[24]7.ai
12.2018 - 12.2021
- Enhanced application functionality by implementing new features and optimizing existing Java codebase, resulting in a 25% increase in user engagement.
- Proven ability to use code versioning tools, as Git, to provide effective version control and cooperation during the development process.
- Significantly reduced software bugs by conducting thorough testing and debugging procedures.
- Optimized application performance through rigorous analysis of system bottlenecks and implementing targeted solutions.
- Initiated code reviews within the team to improve overall code quality and minimize potential errors during deployment phases.
- Collaborated closely with clients throughout the development process to gather feedback, ensuring that final Java applications met their expectations and led to a 95% client satisfaction rate.
Application Support Analyst
[24]7.ai
12.2017 - 11.2018
- Effectively handled moderate network, client app, and product issues, ensuring customers' service requests were satisfactorily resolved through follow-up communications via email and phone
- Troubleshooted and resolved over 20,000 helpdesk chat tickets and 6,000 voice tickets of Customer Support needs
- Performed remote support tasks for home Wi-Fi modems, Network Compatibility, and VPN to diagnose and fix issues across iOS, Android units, and laptops
Education
Master of Science - Computer Science
University of Arkansas At Little Rock
Little Rock, AR12.2023
Bachelor of Science - Mechanical Engineering
Sri Padmavathi Mahila Visvavidyalayam
India06.2016
Skills
- Java & Spring
- HTML & CSS
- Python Programming
- Data Analysis
- User Acceptance Testing
- PowerBi & Tableau
- Agile Software Development
- Microsoft Excel
- SQL Proficiency
- Software development life cycle
- Data organization
Certification
- Cisco Python Essentials, Introduction to Cybersecurity
- Mind Luster Java Programming
- Udemy Ultimate AWS Certified Cloud Practitioner CLF-C02
Timeline
Business Analyst Intern
Plantra
03.2023 - 10.2023
System Analyst
[24]7.ai
12.2018 - 12.2021
Application Support Analyst
[24]7.ai
12.2017 - 11.2018
Master of Science - Computer Science
University of Arkansas At Little Rock
Bachelor of Science - Mechanical Engineering
Sri Padmavathi Mahila Visvavidyalayam