Sudhir Jha
9 Tudor Ct. Marlton ,NJ
Summary
Experienced Management Support Officer with a strong focus on document management and customer relationship management. Demonstrated success in scheduling, logistics, and event planning, leading to improved operational efficiency. Skilled in enhancing team collaboration and streamlining operations for successful project outcomes and increased customer satisfaction.
Overview
17
17
years of professional experience
Work History
Management Support Officer
India Temple Association
Berlin , NJ
06.2012 - Current
- Organized and maintained documents, files, and records for operational efficiency.
- Entered customer information in database to track leads and enhance sales opportunities.
- Coordinated administrative tasks supporting temple operations and community events.
- Assisted in organizing team meetings and preparing necessary materials.
- Tracked timelines and deliverables to support project management activities.
- Managed office supplies inventory, ensuring prompt ordering of necessary items.
- Answered incoming customer calls and responded to inquiries effectively.
- Collaborated with departmental leaders to establish strategic goals and objectives.
Management Assistant
Hindu Temple and Cultural Center
Bothell, Washington
07.2009 - 05.2012
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Coordinated and facilitated calendars to arrange appointments, meetings and conferences.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Coordinated multiple schedules using online calendaring system.
- Managed office supplies and maintained organized inventory systems.
- Supported project teams by tracking deadlines and deliverables effectively.
- Tracked inventory levels and placed orders when necessary to maintain adequate stock levels.
Education
Master of Arts - Sanskrit And Classical Indian Languages
Ravishankar Shukla University
Raipur India 06-2007
Master of Arts - Architecture
Maharshi Mahesh Yogi Vedic University
Jabalpur India 05-2004
Bachelor of Arts - Sanskrit And Classical Indian Languages
Lalit Narayan Mithila University
Darbhanga India 05-2001
Skills
- Document management
- Office administration
- Customer relationship management
- Calendar coordination
- Team collaboration
- Event planning
- Accounting and finance
- Customer service orientation
- Human resources management
- Scheduling and logistics
- Administrative support
Timeline
Management Support Officer
India Temple Association
06.2012 - Current
Management Assistant
Hindu Temple and Cultural Center
07.2009 - 05.2012
Master of Arts - Sanskrit And Classical Indian Languages
Ravishankar Shukla University
Master of Arts - Architecture
Maharshi Mahesh Yogi Vedic University
Bachelor of Arts - Sanskrit And Classical Indian Languages
Lalit Narayan Mithila University