Sudi Raxajak
Worcester,MA
Summary
To obtain a challenging administrative position where my professional organizational, problem-solving skills, and experience bring a unique viewpoint to an organization.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proven success in leading projects from start to finish and contributing to organizational growth and success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager
Compass Packaging Solutions
02.2021 - 09.2025
- Streamlined office operations, improving workflow efficiency and employee productivity.
- Managed vendor relationships, negotiating contracts to ensure cost-effective services and supplies.
- Developed and implemented office policies, enhancing compliance with organizational standards.
- Coordinated scheduling and logistics for internal meetings and external client engagements.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Completed weekly payroll for 50 employees.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Administrative Assistant
Spring Bank Pharmaceuticals
06.2018 - 11.2020
- Provide general administrative and clerical support to executives and clinical team. Managed calendar for CEO. Coordinated travel arrangements for board members during monthly board meetings.
- Managed schedules and coordinated appointments for senior executives, enhancing overall operational efficiency.
- Developed and maintained filing systems to ensure easy retrieval of sensitive documents and records.
- Assisted in preparation of reports and presentations, ensuring accuracy and timely delivery to stakeholders.
- Led initiatives for digital transformation by implementing electronic filing systems, reducing paper usage significantly.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Interstate Move Coordinator
Gentle Giant Moving & Storage
04.2013 - 05.2018
- Developed and maintained relationships with vendors to optimize service delivery and cost efficiency.
- Coordinated logistics for complex move projects, ensuring timely execution and client satisfaction.
- Analyzed client feedback to identify areas for improvement, driving enhancements in service offerings.
- Led cross-functional teams to streamline workflows, resulting in improved communication and collaboration among departments.
- Oversaw the preparation of detailed move plans, facilitating seamless transitions for clients during relocations.
- Managed post-move follow-up with clients to address any concerns or issues promptly, maintaining a high level of customer service excellence.
- Minimized damage to client belongings through proper handling techniques and training staff on best practices.
- Implemented safety protocols that reduced workplace accidents among moving crew members.
- Ensured timely completion of moves by closely monitoring project timelines and adjusting resources as needed.
- Developed customized solutions for unique or challenging moves, ensuring client satisfaction while adhering to budget constraints.
- Reduced client complaints by proactively addressing potential issues and providing timely updates on move progress.
- Collaborated with sales teams to provide accurate moving estimates, resulting in higher conversion rates from quotes to booked moves.
- Created a positive working environment for moving crew members, resulting in higher employee retention rates and increased job satisfaction.
- Increased customer satisfaction by efficiently managing communication between clients, moving crews, and third-party vendors.
- Maintained strong relationships with repeat clients, leading to increased referrals and business growth.
Assistant Department Manager
Nordstrom
03.2010 - 09.2012
- Led team in daily operations, ensuring adherence to company policies and procedures.
- Developed scheduling systems, optimizing workforce allocation and reducing overtime costs.
- Coordinated inventory management processes, improving stock accuracy and availability.
- Streamlined communication between departments to enhance project collaboration and productivity.
- Drove strategic planning sessions to align departmental goals with overall business objectives.
- Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
- Participated in storewide initiatives such as visual merchandising updates or special events planning, demonstrating cross-functional teamwork abilities.
- Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
- Demonstrated adaptability by taking on additional responsibilities when necessary, showcasing leadership potential beyond the assistant level position role scope requirements.
- Coordinated staff schedules, ensuring adequate coverage during peak hours and minimizing labor costs.
- Contributed to the successful achievement of department goals by consistently meeting or exceeding sales targets.
- Applied problem-solving skills to resolve operational challenges swiftly, preventing disruptions in workflow or customer experience quality levels.
- Assisted in increasing sales revenue through effective merchandising and promotional efforts.
- Oversaw daily operations within the department, ensuring tasks were completed accurately and on time.
- Reduced employee turnover by fostering a positive work environment and providing ongoing support to team members.
- Developed strong rapport with customers, driving repeat business through personalized service experiences.
- Ensured compliance with company safety protocols while promoting a secure working environment conducive to staff member productivity.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Maximized productivity and profitability by balancing sales and expenses.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Analyzed sales data to identify trends and adjust strategies accordingly, ensuring targets were consistently met.
- Established communication channel for staff feedback, leading to actionable changes and improved staff satisfaction.
- Oversaw implementation of new POS system, minimizing transaction times and improving customer satisfaction.
- Streamlined scheduling procedures to ensure adequate staffing during peak hours.
- Enhanced team morale and productivity by implementing monthly recognition program.
Education
High School Diploma -
St. Peter-Marian High School
Worcester, MA05-1996
Skills
- Communication
- Problem-solving
- Project Manager
- Microsoft Office - Outlook, Word, Excel
- Quickbooks, NetSuite
- POS
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
Accomplishments
- Achieved departmental sales goals by coaching sales team to perform with accuracy and efficiency.
- Collaborated with team of 6 to execute company relocation.
Certification
- Notary Public Massachusetts Granted April 2020 Valid until 2026
- Nordstrom Awarded Training in prestigious Shoe School
Timeline
Office Manager
Compass Packaging Solutions
02.2021 - 09.2025
Administrative Assistant
Spring Bank Pharmaceuticals
06.2018 - 11.2020
Interstate Move Coordinator
Gentle Giant Moving & Storage
04.2013 - 05.2018
Assistant Department Manager
Nordstrom
03.2010 - 09.2012
High School Diploma -
St. Peter-Marian High School