Sudipta Ghosh

Dynamic Assistant Consultant at TATA Consultancy Services, skilled in C# and project management. Proven track record in delivering cloud solutions using Google Cloud and SQL Server. Adept in Agile methodologies, driving successful project outcomes through effective collaboration and strategic planning. Committed to leveraging technical expertise and leadership to enhance operational efficiency.

• Google Cloud Certified – Associate Cloud Engineer (2023)
• PMBOK 5th Edition – Project Management
• Agile Way of Working Foundation
• Merchandising, Multi-Channel Retailing, Stores and Point of Sales, Cloud Computing, OSS/BSS Telecom – TCS Internal Programs

- Dollar General Corporations, USA (2024–2025)/ OFFSHORE: Led L3 operations support and Enhancements for a suite of Stores Applications (POS and Integrations)., - Macy’s Systems & Technology Inc, USA (2019–2024)/ ONSITE: Led L2/L3 operations support for a suite of Merchandising and Supply Chain applications, ensuring SLA adherence, incident resolution and system stability. Acted as technical Lead in the Windows Server Upgrade Project, overseeing application Upgrade planning, technical impact assessment, code/configuration changes, and post-deployment validation across multiple business-critical applications. Spearheaded technical efforts in the Linux Server Upgrade Project, coordinating with cross-functional teams to drive application remediation, compatibility enhancements, and seamless customer activities. Led cloud migration and modernization of merchandising systems using GCP, ASP.NET, and BigQuery. Oversaw cross-functional agile teams, code reviews, release planning, and production support. Designed scalable solutions for pricing, inventory, and assortment tools. Worked on new deals/proposals., - Celcom Networks SDN BHD, Malaysia (2015–2019) / ONSITE: Directed development and digital transformation of CRM/BSS systems. Designed MPGS systems and led the transition to digital CRM. Spearheaded architectural design, scrum delivery, and system integration. Responsible for enterprise solutioning and worked on new deals and proposals., - British Telecommunications Plc, UK (2014–2015)/ OFFSHORE: Migrated enterprise applications to SharePoint with C#/.NET integration. Led code reviews, documentation, and client demonstrations., - Dun & Bradstreet, Australia (2013–2014)/OFFSHORE: Delivered enterprise reporting. Developed SSIS/SSRS solutions, conducted testing, and authored technical documentation., - Merril Communications LLC, USA (2012–2013)/OFFSHORE: Was responsible for maintaining the Merrill ecommerce site by enhancing the asp.net code and Microsoft SQL Server Store Procedures enhancement., AEGON UK plc, UK (2011–2012)/OFFSHORE: Developed and enhanced multiple Insurance and Pension products using LINC/LION in .NET Framework and enhanced the store procedures and functions based on Oracle My SQL developer. I was responsible for creating the Low-Level Design Documentations, Testing and Post Deployment Validations., ILP-Kolkata Training Program (2010–2011): Attended the 3 months Initial Learning Program.

Beyond Performance – Special Achievement Award, Awards for Excellence (Star Awards, On-the-Spot, Best Team Award)

• Managed Service Operations & Vendor Transition
• Solution Architecture & Technical Leadership
• Cloud Platforms: Google Cloud (BigQuery), Cloud Migrations
• Enterprise CRM: Siebel, Oracle RSIM, SharePoint
• Full Stack Development: ASP.NET, C#, JavaScript, jQuery, HTML/CSS
• BI & Data Tools: SSIS, SSRS, SQL Server, Oracle, Teradata
• DevOps & Tools: Git, Jenkins, Control-M, JIRA, Postman
• Agile Delivery: Scrum, Sprint Planning, Backlog Grooming