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SUDIPTO MUKHERJEE
IT QA Business Analyst & Product Owner
Bellevue,Washington
Summary
Instrumental Sr. CRM Consultant bringing 10 years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Familiar with the policies and procedures of product development and operations. Actively works with various stakeholders in a project, especially in the field of Life Sciences to determine Business needs and implement tech needs adhering to best practices of Quality Assurance.
Overview
2
2
Certificates
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Sr. Consultant CRM
Cognizant Technology Solutions
Bellevue, WA
10.2014 - Current
- Managing Resources and Requirements and ensuring System Quality Standards are met.
- Tracking of Project Timelines and deliverables through SmartSheet and JIRA
- Understanding Business needs and converting into Software Requirement Specifications
- Playing a major advisory role in terms of Validation guidance and adhering to 21 CFR Part 11.
- Responsible for providing a solution and clarification as a Techno-Functional Analyst to the Technical, QA and Support Team.
- Managing Unit Testing, Functional Testing, System Integration Testing, System testing, Regression Testing and End to End Testing.
- Capturing Requirement in JIRA as part of Agile methodology and creating Scrum boards, Bug Boards facilitating Business Owners to have a holistic view of the project lifecycle.
- Prepping for Demo and supporting UAT
- Understand a Patient Journey and identify requirement gaps that best fit business needs and create backlog
- Co-ordinate End-to-End Integration Testing involved with middleware and the GPS system managed by various vendors
- Involved in hosting and running Daily Stand-up calls,Triaging Defects
- Overseeing the Testing cycles of on-going project, escalating issues, reporting the progress to the related teams thereby ensuring smooth & timely delivery.
- Devised and deployed training tools and business structures to help department leaders and liaisons develop and improve business continuity plans.
- Preparing the Validation plan, Protocol Documents (OQ/DQ/IQ), Test Summary Report and Test Closure Report for all the releases.
- Preparing reports to summarize testing activities, including descriptions of goals, scheduling and recommendations.
- Identified issues, analyzed information and provided solutions to problems.
- Created plans and communicated deadlines to ensure projects were completed on time.
Delivery Software Engineer
MphasiS Ltd
Bengaluru, KA
10.2010 - 10.2014
- Reviewed Functional Specification document.
- Reviewed Design Specification documents.
- Highlight clearly the Entry and Exit Criteria for the Functionality to be tested
- Flag Project Risks at an initial phase to derive to a better Mitigation Plan.
- Provided Test Estimates for various phases of the project.
- Prepared the Agenda for the meeting, for example: Weekly Team meeting, Defect Triage, Daily Status call etc.
- Analysis of the User Stories under each Sprint
- Build Test Cases against each user story
- Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
- Good understanding of Software Test Life Cycle (STLC)
- Good understanding of Bug Life Cycle and its different phases
- Reviewing Test Case
- Experience in Manual Test Case execution using HP Application Life Cycle Management 11.0
- Experience in building and maintaining Regression Test suite
- Involved in creating Reusable components to reduce complexity of automation scripts
- Defect management
- Preparing End Test Report at the end of each Release/Cycle
- Offshore Functional and Test Lead managing a team of 10 members
- Involved in UAT Support
Education
B.Tech - Instrumentation and Control
Calcutta Institute Of Engineering And Management
Kolkata, India 07.2006 - 06.2010
Skills
Agile Scrum Master
Requirement Gathering
Testing Strategy
Project Management
Release planning
Workflow Analysis
Quality assurance
Gap analysis
Risk mitigation planning
Project estimation and bidding
Systems Design Documentation
Safety and compliance
Staging UAT
Product DEMO
Certification
Flosum Certified Salesforce professional
Interests
Software
HP ALM
JIRA
Confluence
Microsoft D365 Platform
Salesforce Platform
MS Office
SOAP UI
QTP
RFT
SmartSheet
Timeline
Salesforce Certified Administrator
07-2020
Flosum Certified Salesforce professional
05-2020
Sr. Consultant CRM
Cognizant Technology Solutions
10.2014 - Current
Delivery Software Engineer
MphasiS Ltd
10.2010 - 10.2014
B.Tech - Instrumentation and Control
Calcutta Institute Of Engineering And Management
07.2006 - 06.2010