Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
AssistantManager
Sue-Ann Reid

Sue-Ann Reid

Houston

Summary

Dynamic and results-driven professional with over six years of experience in retail, inventory management, customer service, and logistics. Expertise in team leadership, stock flow optimization, and ensuring seamless operations in fast-paced environments. Demonstrates a strong ability to adapt to changing circumstances, solve complex problems efficiently, and consistently deliver exceptional customer service that enhances client satisfaction and loyalty. Committed to driving operational excellence and fostering a collaborative team culture.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Lead / Cashier/Stocker/ Overnight Stocker

Walmart
06.2019 - Current
  • Assisted customers with purchases, maintained accurate cash handling, and built loyalty through attentive service.
  • Monitored transactions and implemented waste management protocols, reducing loss.
  • Coordinated with team members to streamline processes, improving operational efficiency.
  • Manage overnight inventory restocking, ensuring shelves are prepared for customers.
  • Organize backroom storage to improve accessibility and reduce retrieval time.
  • Collaborate with team members to maintain a clean, safe work environment.
  • Identify and resolve stock discrepancies, minimizing shrink and maintaining accuracy.

Warehouse/ DSP Driver

Amazon
08.2024 - 09.2025
  • Safely deliver packages in a fast-paced environment, consistently meeting productivity and safety targets.
  • Maintain accurate delivery records, supporting efficiency and customer satisfaction.
  • Provide professional service to customers, resolving delivery issues with care and timeliness.

Security Officer

City Services Security
06.2025 - 07.2025
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Assistant Manager/ Cashier/Stocker

Family Dollar
08.2022 - 05.2023
  • Supervised daily store operations including staff scheduling, cash handling, and inventory control.
  • Trained and motivated employees, fostering teamwork and consistent customer service.
  • Implemented merchandising strategies that increased sales and improved product visibility.
  • Handled transactions accurately and maintained organized displays.
  • Supported customers by resolving inquiries and enhancing satisfaction.
  • Promoted loyalty programs and upselling strategies to boost sales.

Education

Associate of Science - Nursing

Holmes Community College
Goodman, MS
05.2023

High School Diploma - undefined

Hazelwood Central High School
Florissant, MO
05.2021

Skills

Inventory Management & Stock Replenishment

Certification

Professional Training – The Salon Professional Academy | Oct 2023 – Oct 2024

Interests

Interested in expanding my expertise by learning new techniques and skills to enhance professional growth and contribute effectively to organizational success

Timeline

Security Officer

City Services Security
06.2025 - 07.2025

Warehouse/ DSP Driver

Amazon
08.2024 - 09.2025

Assistant Manager/ Cashier/Stocker

Family Dollar
08.2022 - 05.2023

Team Lead / Cashier/Stocker/ Overnight Stocker

Walmart
06.2019 - Current

Associate of Science - Nursing

Holmes Community College

High School Diploma - undefined

Hazelwood Central High School
Sue-Ann Reid
Created at Zety.com