Interested in expanding my expertise by learning new techniques and skills to enhance professional growth and contribute effectively to organizational success
Sue-Ann Reid
Houston
Summary
Dynamic and results-driven professional with over six years of experience in retail, inventory management, customer service, and logistics. Expertise in team leadership, stock flow optimization, and ensuring seamless operations in fast-paced environments. Demonstrates a strong ability to adapt to changing circumstances, solve complex problems efficiently, and consistently deliver exceptional customer service that enhances client satisfaction and loyalty. Committed to driving operational excellence and fostering a collaborative team culture.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Lead / Cashier/Stocker/ Overnight Stocker
Walmart
Florissant, MO
06.2019 - Current
- Assisted customers with purchases, maintained accurate cash handling, and built loyalty through attentive service.
- Monitored transactions and implemented waste management protocols, reducing loss.
- Coordinated with team members to streamline processes, improving operational efficiency.
- Manage overnight inventory restocking, ensuring shelves are prepared for customers.
- Organize backroom storage to improve accessibility and reduce retrieval time.
- Collaborate with team members to maintain a clean, safe work environment.
- Identify and resolve stock discrepancies, minimizing shrink and maintaining accuracy.
Warehouse/ DSP Driver
Amazon
Houston, TX
08.2024 - 09.2025
- Safely deliver packages in a fast-paced environment, consistently meeting productivity and safety targets.
- Maintain accurate delivery records, supporting efficiency and customer satisfaction.
- Provide professional service to customers, resolving delivery issues with care and timeliness.
Security Officer
City Services Security
Houston, TX
06.2025 - 07.2025
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Assistant Manager/ Cashier/Stocker
Family Dollar
Holmes, MS
08.2022 - 05.2023
- Supervised daily store operations including staff scheduling, cash handling, and inventory control.
- Trained and motivated employees, fostering teamwork and consistent customer service.
- Implemented merchandising strategies that increased sales and improved product visibility.
- Handled transactions accurately and maintained organized displays.
- Supported customers by resolving inquiries and enhancing satisfaction.
- Promoted loyalty programs and upselling strategies to boost sales.
Education
Associate of Science - Nursing
Holmes Community College
Goodman, MS05.2023
High School Diploma - undefined
Hazelwood Central High School
Florissant, MO05.2021
Skills
Inventory Management & Stock Replenishment
Customer Service & Retention
Team Leadership & Collaboration
Loss Prevention & Safety Management
Merchandising Strategy & Sales Analysis
Time Management & Problem Solving
Cash Handling & Record Keeping
Coaching and mentoring
Team supervision
Teamwork and collaboration
Certification
Professional Training – The Salon Professional Academy | Oct 2023 – Oct 2024
Interests
Timeline
Security Officer
City Services Security
06.2025 - 07.2025
Warehouse/ DSP Driver
Amazon
08.2024 - 09.2025
Assistant Manager/ Cashier/Stocker
Family Dollar
08.2022 - 05.2023
Team Lead / Cashier/Stocker/ Overnight Stocker
Walmart
06.2019 - Current
Associate of Science - Nursing
Holmes Community College
High School Diploma - undefined
Hazelwood Central High School