Sue Baker
Fresno,CA
Summary
Dynamic professional with proven success in business development at First Data Corporation. Expertise in CRM software and account management drives sales growth and relationship cultivation. Strong background in floral design and customer service enhances ability to deliver exceptional results and ensure client satisfaction.
Overview
20
20
years of professional experience
Work History
Child Caregiver
Self Employed Services
Fresno, CA
09.2022 - Current
- Maintained accurate records of each child's attendance, behavior, meals served, naps taken and activities participated in.
- Managed multiple tasks simultaneously while remaining calm under pressure.
- Adhered to health and safety regulations including fire drills, first aid procedures.
- Developed individual care plans for children based on their needs and interests.
Inventory Clerk
Ray Fisher Pharmacy
Fresno, US
09.2021 - 04.2022
- Maintain company inventory by conducting inventory counting processes and pricing accuracy.
- Create purchase orders and receive merchandise.
Account Executive
American Business Machines
Fresno, US
05.2018 - 02.2019
- Prospect and develop relationships with customers to cultivate new business.
Stay at Home Mom
Self Employed Services
Fresno, CA
02.2010 - 05.2018
- Oversaw household errands and essential duties.
- Cordinate and planned daily activities, educational support and developmentallyappropriate learning for children
- Love and nourish my children's needs.
Sales
Market Force
Fresno, US
05.2012 - 06.2013
- Accuracy of product pricing, compliance with corporate branding and signage
- Inventory levels and out-of-stock status
- On-site branding and operational compliance
- Sales force effectiveness.
- Overall on-site customer experience
Owner
Abundance of Flowers and More
Fresno, US
06.2008 - 02.2010
- Owned and operated business including managing employees and payroll.
- Build relations with businesses and consumers.
- Design Floral arrangements
Business Development Representative
First Data Corporation
Fresno, US
04.2005 - 06.2008
- Data input of merchant applications
- Working with ACH transfers, holds and releases
- Assist merchants with statement inquiries
- Provide customer assistance as needed
- Research merchant issues and assist with resolution
Education
High school or equivalent -
Benson High School
Omaha, NESkills
- Floral design
- CRM software proficiency
- ACH processing
- Outside sales and business development
- Sales forecasting and strategies
- Salesforce expertise
- Data entry and account management
- B2B sales and customer service
- Cold calling and relationship building
- Purchase order processing and pricing accuracy
Languages
Hmong, Fluent
Timeline
Child Caregiver
Self Employed Services
09.2022 - Current
Inventory Clerk
Ray Fisher Pharmacy
09.2021 - 04.2022
Account Executive
American Business Machines
05.2018 - 02.2019
Sales
Market Force
05.2012 - 06.2013
Stay at Home Mom
Self Employed Services
02.2010 - 05.2018
Owner
Abundance of Flowers and More
06.2008 - 02.2010
Business Development Representative
First Data Corporation
04.2005 - 06.2008
High school or equivalent -
Benson High School
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