Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sue Callaway

Blue Mound

Summary

Dynamic Warehouse Manager with over eight years of experience in optimizing warehouse operations. Skilled in inventory management and customer service, consistently improving workflow efficiency and staff training to achieve operational excellence.

Overview

8
8
years of professional experience

Work History

Warehouse Manager

Charger Water treatment
Ft. Worth
08.2017 - Current
  • Managed daily warehouse operations to ensure smooth workflow.
  • Coordinated inventory management using warehouse management systems.
  • Oversaw loading and unloading of trucks for efficient product handling.
  • Trained new staff on safety protocols and operational procedures.
  • Monitored equipment maintenance to ensure optimal performance.
  • Implemented organization strategies for improved space utilization.
  • Assisted in scheduling shifts to maintain adequate staffing levels.
  • Communicated with suppliers to coordinate timely deliveries and shipments.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Operated forklifts to fill or empty overhead spaces.
  • Established and maintained good relations with customers, vendors, and transport companies.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Communicated regularly with other departments regarding supply chain activities.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
  • Resolved customer complaints related to product quality or delivery issues.
  • Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
  • Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
  • Conducted regular audits of warehouse operations to identify areas of improvement.

warehouse assistant

Charger Water Treatment
Ft. Worth
08.2017 - 02.2023
  • Operated forklifts to efficiently move inventory within the warehouse.
  • Assisted in receiving and inspecting incoming shipments for quality and accuracy.
  • Maintained organized storage areas to ensure easy access to supplies.
  • Collaborated with team members to fulfill customer orders accurately and promptly.
  • Conducted regular inventory counts to track stock levels and prevent shortages.
  • Packaged products securely for shipment while following safety protocols.
  • Utilized warehouse management software to update inventory records consistently.
  • Followed safety procedures to maintain a clean and hazard-free work environment.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Inspected and moved products to designated areas in warehouse.
  • Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
  • Organized warehouse racks to ensure efficient storage of goods.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Used pallet jacks to move items to and from warehouse locations.
  • Reported any damaged items or discrepancies in shipments to supervisor immediately.
  • Received and processed incoming orders, ensuring accuracy of information.
  • Followed safety guidelines while operating machinery in the facility.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Conducted timely and accurate inventory counts to maintain current supply records and facilitate smooth ordering.
  • Operated forklift to move materials around the warehouse safely.
  • Collaborated with other departments to coordinate product delivery schedules.
  • Counted different types of merchandise to comply with inventory control tag requirements.
  • Trained new employees regarding warehouse procedures and standards.
  • Operated forklift and other equipment to move pallets around between warehouse locations and transport trucks.
  • Coordinated with the shipping department to schedule pick-ups and deliveries.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Traced missing material and shipments through vendor and customer communications.
  • Determined shipping methods, routes or rates for materials to be shipped.

Education

J.D. - Business Office Management

Western Career College
Sacramento, CA
03-1989

Skills

  • Warehouse management
  • Inventory control
  • Equipment maintenance
  • Safety compliance
  • Shipping documentation
  • Supply chain coordination
  • Customer service
  • Team leadership
  • Problem solving
  • Effective communication
  • Performance monitoring
  • Order picking and processing
  • Database documentation
  • Facility security
  • Documentation
  • Reporting and correspondence
  • Billing and invoicing
  • Proficient in [software]
  • Team building and leadership
  • Order fulfillment
  • Collaborative teamwork
  • Hiring and training
  • Supplies inventory
  • Customer care
  • Operations management
  • Inventory and stocking
  • Workforce management
  • Stock control
  • Performance evaluations
  • Warehouse auditing
  • Skilled in [software]
  • Staff management
  • Inventory management
  • Multiple priorities management

Timeline

Warehouse Manager

Charger Water treatment
08.2017 - Current

warehouse assistant

Charger Water Treatment
08.2017 - 02.2023

J.D. - Business Office Management

Western Career College

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Sue Callaway