Sue Crippen

• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Developed a robust data management system, resulting in more accurate and accessible information for decision-making purposes.

Coordinate overall planning and work assignments

Train new team members

Develop and maintain manufacturing documents

Perform process improvements

Maintain overtime and training records

Analyze defect data and implement corrective action