Sue Davis
Tucson,Arizona
Summary
Customer-oriented General Manager with over 20 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
25
25
years of professional experience
Work History
Senior Cook
Banner University Medical Center
Tucson, AZ
08.2019 - 12.2023
- Supervised kitchen staff on the proper use of kitchen equipment and safety procedures.
- Assisted in ordering supplies, maintaining inventory levels and tracking costs.
- Trained new staff members on proper cooking techniques, recipes and sanitation procedures.
- Demonstrated knowledge of various cooking methods, ingredients, equipment and processes.
- Served as lead cook, guiding and assisting training of less experienced cooks.
General Manager
Erma's Deli
Cape May, NJ
12.1998 - 12.2018
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Lower Cape May Regional High School
Cape May, NJ05-1992
Skills
- Kitchen Management
- Training and mentoring
- Inventory Oversight
- Performance Improvement
- Food Preparation
- Budgeting and cost control
- Problem-Solving
- Multi-tasking
- Excellent customer service
Timeline
Senior Cook
Banner University Medical Center
08.2019 - 12.2023
General Manager
Erma's Deli
12.1998 - 12.2018
High School Diploma -
Lower Cape May Regional High School
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