Sue Ferron

• Answering calls, taking care of walk-ins, pulling faxes, and putting in the correct account or creating an account if needed, checking insurance, correcting orders, and sending them back to providers, learning 02.
• I now have well-developed writing, spelling, grammar, and proofreading skills.

Knowledge of general office procedures and office filing systems.

Ability to handle confidential material judiciously, and maintain the confidentiality of records and correspondence.

Ability to work independently with minimal supervision, ability to plan, implement, and coordinate assigned responsibilities effectively, and ability to work as part of a team.

Must be organized, detail-oriented, and have the ability to concentrate on assigned tasks.

Excellent computer skills, including Excel and Word.

Ability to communicate effectively with individuals and groups, both verbally and in writing.

Ability to establish and maintain effective professional conduct and productive working relationships within a diverse, multicultural environment, with students, employees, and community contacts.

Ability to work cooperatively with others, and maintain effective customer service towards all persons contacted during the course of job performance.

Ability to key in documents or data efficiently and accurately, perform multiple tasks, meet deadlines, manage time and priorities, and handle frequent interruptions.

Ability to become knowledgeable regarding select policies, regulations, and legal requirements.

Ability to handle basic mathematical calculations.

Excellent organizational, interpersonal, and oral and written communication skills. All orders come to IVN to make sure everything is correct, and we have the documentation needed to bill the insurance.

• I have to make sure the correct payor is in the account, as well. I then notate whether it is good to go or needs more work.
• I now also process all enteral orders. This requires paying attention to a lot of details, and making sure everything is correct before shipping the orders.

• Company Overview: Joplin MO
• My job title consists of the following DME equipment Enteral Food, Peg tubes, Nebulizers, Catheters, Ostomy, Urostomy, Hospital beds, low loss mattresses, Trapezes, Patient lifts and slings, Walkers, u-step walkers, wheelchairs, CGMS, Bili blanket, wound supplies and walking boots.
• I have to get all the patient information and check insurance before I dispense the item.
• Do authorizations when needed.
• I also did shipping to patient houses and took care of others when they needed corrections.
• I help patients navigate how to get the items they need.
• We work with Microsoft Excel, Word, Outlook, Freeman EMR, All Insurance Sites, Mercy's Epic, Brightree HME, Answer all incoming calls, Communicate with other Healthcare Facilities, Keep up with stock room items, Children's Miracle Network orders, I did whatever was needed to get a patient their orders.
• Joplin MO

• Company Overview: Pineville MO
• Greeting Patients, Answering Phones, Making appointments, pulling insurance, pre-testing, Putting charts together, filing all medical claims, Taking care of Insurance audits, opening, closing, Inventory, taking care of customer complaints, Employee schedules, hiring And whatever else needed to be taken care of.
• Pineville MO

• Company Overview: Lithonia, GA
• Processing all claim investigation results or any planned adjustments.
• Resolve customer's service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
• Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
• Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills, details of complaints.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, solicit sales of new or additional services or products.
• Complete contract forms, prepare change of address, records, or issue service discontinuance orders, using computers.
• Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
• Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealer's claims.
• Lithonia, GA

• Company Overview: Fayetteville, GA remotely
• Answer phones, keep customers calm, write up tickets, dispatch trucks, file insurance claims, collect payment.
• Fayetteville, GA remotely

• Company Overview: Fayetteville GA
• Follow safety rules as students board and exit buses or cross streets near bus stops.
• Comply with traffic regulations to operate vehicles in a safe and courteous manner.
• Maintain order among pupils during trips to ensure safety.
• Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
• Escort small children across roads and highways.
• Report any bus malfunctions or needed repairs.
• Pick up and drop off students at regularly scheduled neighborhood locations, following strict time schedules.
• Maintain knowledge of first-aid procedures.
• Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage, fuel consumption, or fares received.
• Read maps and follow written and verbal geographic directions.
• Drive gasoline, diesel, or electrically powered multi-passenger vehicles to transport students between neighborhoods, schools, and school activities.
• Regulate heating, lighting, and ventilation systems for passenger comfort.
• Keep bus interiors clean for passengers.
• Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
• Fayetteville GA

• Company Overview: Fayetteville GA
• CDL drove a truck, also filed tickets, and insurance claims, took care of customers, Helped Them find their belongings, logged payment fees, Picked up customer belongings, and logged.
• Fayetteville GA

• Company Overview: Carrollton, GA
• Operate telephone switchboard to answer, screen, or forward calls, provide information, take messages, or schedule appointments.
• Greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations.
• Hear and resolve complaints from customers or the public.
• File and maintain records.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Keep a current record of staff members' whereabouts and availability.
• Take orders for merchandise or materials and send them to the proper departments to be filled.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Carrollton, GA

• Company Overview: Fayetteville Ga
• Answer Phones, Took care of customers as they came in, Took payment, Inventoried property, Took care of customer complaints, wrote up tickets, filed Insurance, dispatched drivers, went to accident scenes, opened and filed Tickets.
• Fayetteville Ga