Sue Heil
WAKEFIELD,MA
Summary
Dedicated administrative professional with successful experience in fast-paced office setting. Hardworking team player with expertise in completing various clerical tasks and insurance billing. Responsible, punctual and productive professional when working with little to no supervision.
Overview
34
34
years of professional experience
Work History
Medical Office Administrative Assistant
Richard C Kaiser MD LLC
04.2014 - Current
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Provided prompt, polite and professional in-person and telephone customer service.
- Assisted with medical coding and billing tasks.
- Processed medical insurance claims and payments.
- Obtained payments from patients and scanned identification and insurance cards.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Used Practice Fusion to schedule appointments for doctor visits and procedures and Advanced MD for insurance billing.
- Completed Prior Authorizations for patient's medication when required by insurance.
Credit Review Officer
Bank Of America
06.1990 - 12.2001
- Conducted in-depth financial analysis to determine borrowers'' creditworthiness, reducing loan defaults significantly.
- Promoted transparency and accountability by regularly presenting credit review findings to senior management and relevant committees.
- Prepared reports of findings and recommendations.
Education
Bachelor of Science -
Merrimack College
North Andover, MASkills
- EHR Software
- Data Entry Software
- Insurance Billing
- Critical thinking abilities
Timeline
Medical Office Administrative Assistant
Richard C Kaiser MD LLC
04.2014 - Current
Credit Review Officer
Bank Of America
06.1990 - 12.2001
Bachelor of Science -
Merrimack College
Similar Profiles
REBECCA GOMEZREBECCA GOMEZ
Prior Authorization Specialist at Richard Alexan MD Inc.Prior Authorization Specialist at Richard Alexan MD Inc.
Joan OhnmachtJoan Ohnmacht
Office Manager at Richard K Ohnmacht, MD, LtdOffice Manager at Richard K Ohnmacht, MD, Ltd
Adrienne BurnleyAdrienne Burnley
Office Manager/Front Desk at Richard Bensinger, MDOffice Manager/Front Desk at Richard Bensinger, MD