SUE HENDERSON
Eden Prairie,MN
Summary
Resourceful, analytical, and energetic full-scope HR professional and business partner with extensive experience involving fast-growing, large, and global teams. Proven ability to investigate issues, provide timely and effective decisions, proactively problem-solve, and challenge the status quo to advance business objectives. Exceptional communication and active listening skills with ability to influence and coach employees at all levels.
Overview
23
23
years of professional experience
1
1
Certification
Work History
HR & Operations Director
Public Works LLC
Minneapolis, MN
06.2016 - 04.2022
- Partnered in building national creative agency from the ground up serving clients including Post Holdings, Truvia (Cargill), and Warner Brothers
- Created and shaped entire scope of HR function including talent acquisition and management, benefits creation and negotiation, payroll, compensation analysis, and implemented an HRIS product
- Identified and drove improvement opportunities in service, quality, and employee productivity
- Implemented strategic initiatives to drive annual profit and continued company growth.
HR Consultant
We Should Call Sue
Minneapolis, MN
01.2011 - 01.2021
- Provided human resources, recruiting and resource allocation guidance in a consulting environment.
- Contributed to business and HR functions for clients by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Wrote, developed and delivered successful presentations and facilitated training to individuals and groups
Senior HR Business Partner
American Medical Systems, LLC
Minnetonka, MN
02.2008 - 01.2011
- AMS is a global medical device company with 5K employees
- Collaborated with senior leadership to deliver HR deliverables that aligned with their unique business needs and goals.
- Devised, wrote curriculum, and trained instructors to present a successful, New Leader Acclimation two-day program, that facilitated discussion and knowledge transfer between the leader and their new team to build relationships, set expectations, and accelerate the leader's launch.
- Transformed US Sales and Physician Training Group: redesigned the organizational structure, streamlined operations, redesigned curriculum format, content, and delivery resulting in elevated standards of performance, cost savings, and improved test results.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
HR Manager/Business Partner
Coloplast
Minneapolis, MN
09.2006 - 02.2008
- Coloplast is a global medical device company of 12,500 employees and is based in Denmark
- Supported US Field Sales leadership to align human resources strategies and policies with business strategies for optimal results.
- Worked as effective team member while contributing to local and regional HR projects.
- Led business through process design and implemented best-fit approaches to support change and transformation
- Maximized employee satisfaction and reduced turnover with motivational strategies and enhanced training.
HR Director
Olson Advertising Agency
Minneapolis, MN
01.2004 - 09.2006
- Led all HR functions during rapid growth during which 100+ employees were hired and onboarded.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
- Discovered and resolved complex employee issues that affected management and business decisions.
Education
Bachelor of Science - Human Resources and Management
Minnesota University
Mankato, MNSHRM Certification, Senior Certified Professional -
Skills
- Business Acumen
- Federal and State Employment Law
- Diversity, Inclusion, and Equity
- Organizational Design
- Succession Planning
- Change Management
- Talent Recruitment, Management & Development
- Leadership Development
Affiliations
Member, SHRM Member, Center for Effective Organizations and Program of Organizational Design
Certification
- SHRM-SCP - SHRM Certified Professional
Timeline
HR & Operations Director
Public Works LLC
06.2016 - 04.2022
HR Consultant
We Should Call Sue
01.2011 - 01.2021
Senior HR Business Partner
American Medical Systems, LLC
02.2008 - 01.2011
HR Manager/Business Partner
Coloplast
09.2006 - 02.2008
HR Director
Olson Advertising Agency
01.2004 - 09.2006
Bachelor of Science - Human Resources and Management
Minnesota University
SHRM Certification, Senior Certified Professional -
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