Sue Jochims-Flanders
Cedarburg,WI
Summary
Highly detailed and well-organized professional with a proven track record in leadership roles within demanding production and customer service environments. Demonstrates exceptional initiative in efficiently managing and completing multiple tasks and projects, while maintaining strict adherence to timelines, quality, and functionality. Recognized for identifying opportunities to optimize resource utilization, resulting in successful outcomes. Proficient in Microsoft Office applications, Microsoft Dynamics AX Inventory System, and RFS Bar-coded Inventory program.
Overview
13
13
years of professional experience
Work History
Production / Line Leader /Quality Assurance Specialist
Guy & O'Neill, Inc.
09.2013 - 01.2025
- Follow established production procedures, record keeping and rules while working on any of the lines
- Assign individuals best suited to jobs on the production line, train on job procedure/paperwork as needed
- Forklift experience moving totes and pallets of flammable and other chemicals and raw materials for sampling.
- Ensure accurate and complete documents from production for placement in the batch file
- Sampling and testing of incoming materials, including aseptic sampling of chemicals/solutions, and verification of match to specifications.
- Investigation of discrepancies or questionable entries on any paperwork
- Communicate with Office, Shipping & Receiving, production leadership, etc, about QA concerns and timely releases for production lines
- Continual update of Quality Assurance Training per SOPs and Quality Assurance Lead
- Trained on new inventory procedures, and on Data Loggers
- Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
- Mitigated risks associated with product non-compliance, conducting rigorous quality control assessments.
- Optimized resource allocation for testing, developing prioritized testing schedule based on product release timelines.
- Performed tests and inspections to conform to established standards.
- Reported problems and concerns to management.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Performed routine maintenance and calibration on testing equipment.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Inspected items and compared against standards to meet regulatory requirements.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Conducted investigations into questionable test results.
- Coordinated with quality control teams to address any product defects or deviations from established standards, ensuring customer satisfaction.
- Assisted in the training of new employees on company policies, procedures, and equipment operation to enhance team skill sets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained line workers in different responsibilities and procedure changes in production work.
- Followed good manufacturing processes (GMPs).
Housekeeping Associate
Kinseth Hospitality, Hampton Inn & Suites
11.2011 - 10.2014
- Maintained high standards of cleanliness in all areas, contributing to increased positive feedback from guests.
- Utilized time management skills effectively to balance multiple tasks simultaneously while adhering to deadlines. Working independently and efficiently
Education
High School Diploma -
Cedarburg High School
Cedarburg, WIAssociate of Applied Science - Accounting
Milwaukee Area Technical College
Mequon, WISkills
- Creative problem solving
- Team Communication skills
- Forklift Certified
- Multitasking Ability, detail oriented
- Reliability and Critical thinking
- Adaptability, prioritization and flexibility
Timeline
Production / Line Leader /Quality Assurance Specialist
Guy & O'Neill, Inc.
09.2013 - 01.2025
Housekeeping Associate
Kinseth Hospitality, Hampton Inn & Suites
11.2011 - 10.2014
High School Diploma -
Cedarburg High School
Associate of Applied Science - Accounting
Milwaukee Area Technical College
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