Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sue McCarthy

Mosinee,WI

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

16
16
years of professional experience

Work History

Health Unit Clerk

Aspirus Health
07.2017 - Current
  • Improved patient care by efficiently managing medical records and ensuring accurate documentation.
  • Phone customer service with elective surgery patients
  • Use of clear communication skills, problem solving, and follow up of information details
  • Heavy phone contact with team partners.
  • Computer search for medical information, medical report gathering and data entry

Special Education Teacher

School Districts
01.2008 - 01.2016


  • Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
  • Managed caseloads of students with various disabilities at elementary, middle and high school levels.

Education

BS Psychology/Human Development -

UW-Green Bay

Teaching Certification -

St. Mary’s University of Minnesota

Skills

  • Quality Control Practices
  • Medical terminology
  • Mac, PC computer skills
  • Patient experience customer service
  • Healthcare Software Knowledge
  • HIPPA/confidentiality
  • Effective communication and collaboration with colleagues
  • Adaptability and Flexibility

Timeline

Health Unit Clerk

Aspirus Health
07.2017 - Current

Special Education Teacher

School Districts
01.2008 - 01.2016

BS Psychology/Human Development -

UW-Green Bay

Teaching Certification -

St. Mary’s University of Minnesota
Sue McCarthy