Sue Mena
Virginia Beach,VA
Summary
Hardworking and highly motivated professional with a successful track record of collecting blood samples and performing laboratory procedures. Possesses strong attention to detail and excellent organizational skills. Experienced in working with a variety of medical equipment and laboratory techniques providing the highest quality of care to patients and meeting needs. Always open to continuous learning, showcasing exceptional attention to detail across diverse roles. Currently seeking new opportunities in the microbiology profession and open to all opportunities.
Overview
6
6
years of professional experience
Work History
Phlebotomist
Octapharma Plasma
Virginia Beach, VA
01.2024 - 12.2024
- Verified patient information prior to specimen collection.
- Performed venipuncture and other blood collection procedures according to established standards.
- Educated patients on proper blood draw techniques.
- Provided assistance to clinical staff during patient visits.
- Followed all safety protocols when handling hazardous materials.
- Calibrated equipment according to manufacturer specifications.
- Monitored inventory levels of supplies used in phlebotomy services.
- Documented patient information into electronic medical records system.
- Provided excellent customer service while interacting with patients.
- Performed quality control tests on collected specimens.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
- Assessed plasma collection machines for proper functionality.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Interacted with patients to gather and record data prior to blood draws.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Collected specimen samples and transported to laboratory for processing.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Entered patient information and test orders into computer systems accurately.
House Cleaner
Cottage Care
Virginia Beach, Virginia
10.2021 - 06.2022
- Organize, clean and sanitize kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs
- Use proper chemicals and cleaning materials to optimal dilution and clean specific surfaces followed client requests
Cake Decorator
Food Lion
Virginia Beach, Virginia
03.2020 - 10.2021
- Decorated cakes for special occasions, showers, birthdays and christenings
- Answered phone calls, put in orders and handled customer disputes or complaints
- Cleaned display cases, utensils and working spaces to keep sanitary work environment
Microbiology Lab Supervisor
Health Region
La Ceiba, Honduras
01.2019 - 12.2019
- Provided patient diagnosis, test evaluation and treatment under strict time constraints
- Monitored treatment regimens to determine efficacy and adjusted according to results achieved
- Served as phlebotomist taking blood samples
- Trained and prepared new and current technicians
Education
Bachelor of Science - Clinical Microbiology
National Autonomous University of Honduras
Honduras09.2019
Community Education in Teaching English As A Second Language -
Virginia Beach Adult Learning Center
Virginia BeachSkills
- Diligent
- Capacity to solve problems
- Initiative
- Attention to detail
- Teamwork
- Organization
Timeline
Phlebotomist
Octapharma Plasma
01.2024 - 12.2024
House Cleaner
Cottage Care
10.2021 - 06.2022
Cake Decorator
Food Lion
03.2020 - 10.2021
Microbiology Lab Supervisor
Health Region
01.2019 - 12.2019
Bachelor of Science - Clinical Microbiology
National Autonomous University of Honduras
Community Education in Teaching English As A Second Language -
Virginia Beach Adult Learning Center
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