Summary
Overview
Work History
Education
Skills
Timeline
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Suzanne Novak

Naples,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

23
23
years of professional experience

Work History

Manager

Self Employed
10.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Controlled costs to keep business operating within budget and increase profits.

Manager

Lowes
05.2001 - 10.2022
  • Developed detailed plans based on broad guidance and direction.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Developed strong communication and organizational skills through working on group projects.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Associate of Arts - Plumbing

Penn State
04.2015

Associate of Arts - Mechanical And Architectural Design

Dunwoody College of Technology
Minneapolis, MN
12.2001

Skills

  • Sales management
  • Product Management
  • Sales Techniques
  • Schedule Preparation
  • Team Leadership
  • Hiring and Training
  • Customer Service
  • Staff Training
  • Shift Scheduling
  • Staff Management

Timeline

Manager

Self Employed
10.2022 - Current

Manager

Lowes
05.2001 - 10.2022

Associate of Arts - Plumbing

Penn State

Associate of Arts - Mechanical And Architectural Design

Dunwoody College of Technology

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Suzanne Novak