Sue Plesky
Taylor,MI
Summary
To secure a position where I can utilize my education and hands-on experience to maximize overall success for the organization
Overview
28
28
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
JoAnn Fabrics
12.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Assisted in recruiting, hiring and training of team members.
- Set POG's to keep up with current product.
- Pulled bopis orders to meet customers demands.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Connect with the community as the brand ambassador for Joann. Motivated, coached and inspired team to build rapport with customers to gain a loyal customer.
- Continually stayed informed on store trends and sought out ways to remain relevant in the industry.
Inventory Coordinator
JoAnn Fabrics
11.2018 - 01.2022
- Receive and review all merchandise coming in and leaving the store
- Organize and prepare back room for upcoming deliveries
- Ensure all rules for safety are being followed
- Entering data in the handheld and computer for all deliveries
- Preparing my team for upcoming truck day
- Stocking all merchandise, assisting customers, down stocking product, cutting counter, cash exchange, and customer service.
Customer Service
JoAnn Fabrics
10.2012 - 09.2014
- Assisted customers, placed/received orders, promoted sales in fabric department, money exchange, and stocking.
Tooling Specialist
Spirit Airlines
03.2009 - 11.2011
- Performed monthly tooling audits; data entry and created weekly activity reports using Microsoft Excel
- Maintained secured file accuracy on all calibration certificates
- Ensured tooling was within current calibration intervals, and tracked distribution through AMIS tracking program
- Performed receiving inspection of tooling; and ensured paperwork and physical condition of tooling was acceptable.
Production Supervisor
EC Moore Company
02.1997 - 02.2009
- Created annual production reports for the company Vice President
- Prepared and distributed labels for all unit products, as well as shipping case labels for outgoing products
- Operated various machines including manual filling machines, punch press, and shrink wrap
- Approved products for shipment, utilizing quality control procedures and standards for FDA monitored product
- Scheduled production to meet order demands, performed weekly audits to assist with inventory control
- Interviewed, hired, terminated, and trained new employees while enforcing safety guidelines.
Education
Bachelors of Human Service -
Baker College
Allen Park, MI12.2014
Associate of Applied Science -
Baker College
Allen Park, MI06.2012
Matrix Vista Nuevas Head Start
Detroit, MIVista Maria
Dearborn Heights, MISkills
- Problem-Solving
- Customer Service
- Attention to Detail
- Customer experience
- Customer Service and Engagement
- POS systems operations
Certification
- Recipient Rights Annual 1
- HIPPA Basics
- A Foundational Course in Cultural Competence
Timeline
Assistant Store Manager
JoAnn Fabrics
12.2022 - Current
Inventory Coordinator
JoAnn Fabrics
11.2018 - 01.2022
Customer Service
JoAnn Fabrics
10.2012 - 09.2014
Tooling Specialist
Spirit Airlines
03.2009 - 11.2011
Production Supervisor
EC Moore Company
02.1997 - 02.2009
Bachelors of Human Service -
Baker College
Associate of Applied Science -
Baker College
Matrix Vista Nuevas Head Start
Vista Maria