Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Sue Ray

Reading,PA

Summary

Accomplished Supervisor in streamlining safety and production processes, project planning, training and development. Decisive and effective supervisor. Skilled in leading cross-functional teams to meet customer demands and deadlines. Successful at exceeding production, revenue and quality standards through effective leadership and cross-functional training. Results-driven planning and operations management professional with exceptional communication, problem solving and leadership skills. Production management specialist offering talent in strategic inventory management, organizational development and project planning, Production Supervisor focused on producing high quality products that exceed customer expectations and help achieve company production and revenue goals. Dynamic supervisor with experience supervising 10 production lines and managing 125 employees over 3 shifts. Overseeing F A I for new products, scheduling production and conducting weekly physical inventories. Focused decision maker with demonstrated ability to lead cross-functional teams in the design, development and launch of leading-edge solutions and processes. Manufacturing operations executive with 20 years experience leading and training best in class manufacturing teams. Consistent success in achieving revenue, cost, productivity and delivery goals.

To be able to improve an organization's competitive advantage by driving safety, designing, and implementing highly creative and flexible processes through cost effective solutions for internal and external customers. Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
years of professional experience

Work History

Ross Technology

Inventory Supervisor
01.2023 - 09.2023

Job overview

  • Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in timely manner.
  • Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.
  • Developed standard operating procedures for inventory department, resulting in more consistent processes and outcomes.
  • Oversaw purchase orders and data entry regarding shipped and received shipments.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

Ross Technology

Scheduling Coordinator
01.2023 - 09.2023

Job overview

  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
  • Fostered positive work environment by addressing employee schedule concerns in timely manner and with empathy.
  • 'Managed approximately 25 incoming calls, emails and faxes per day from customers

Ross Technology

Supervisor
09.2020 - Current

Job overview

  • Oversaw daily operations ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to organization''s core values, leading by example and fostering a culture of excellence.
  • Answered approximately 30 phone call and emails daily

Romark Logistics

Supervisor
01.2019 - 01.2020

Job overview

  • Ensured all health and Safety guidelines were followed
  • Ensured all GMP's were followed
  • Recorded and tracked daily efficiency goals
  • Supervised set up and tear down of lines based off of customer demands
  • Pull product from inventory to set up for customer shipment
  • Monitored Min and Max levels
  • Printed BOM's daily for production
  • Supported Quality with new processes
  • Trained new associates on barriers weekly
  • Manage inventory to ensure adequate inventory
  • Managed 35 employees

Schneider Electric

Employee Training Coordinator
01.2017 - 01.2019

Job overview

  • Developed safety training programs, including operating crane classes and instructional methods to support long-term employee development and performance objectives
  • Computer presentation/ written exam
  • Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation
  • Designed and developed year round company training
  • Composed new employee orientation program
  • Facilitate weekly staff meeting as well as provide one-on-one coaching if needed
  • Evaluated established training programs, employee performance across 30 areas, and organizational goals to identify knowledge and skill gaps
  • Scheduled inventory training for all 250 employees while supporting daily manufacturing/shipments goals
  • Tailored training based off individual area suited for associate
  • Recorded and reported attendance and hours worked for facility
  • Performed training to raise all employees to required level of performance
  • Developed daily safety brief and shared with whole facility
  • Support and work closely with trainers to assist them in all facets of Training and Development.
  • Developed customized training materials tailored to various job roles for improved skill development.
  • Collaborated with department managers to identify skill gaps and create targeted training plans.
  • Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation.

Schneider Electric

Manufacturing Supervisor
05.2006 - 01.2017

Job overview

  • Performed risk assessment analyst
  • Performed accident investigations
  • Ensured all Health & Safety guidelines were followed
  • Maintain high levels of morale and Team-Work thru frequent communication with employees
  • Plan, track, achieve plants safety, environmental, quality, and productivity goals established by company
  • Lead Pre-shift daily stretches for Team
  • Completed production plans by scheduling and assigning personnel to daily tasks
  • Coach/develop and provide feedback to employees and address their issues, to ensure true engagement within Team
  • Analyze procedures and recommend/implement measures to improve production methods,equipment performance, quality of product and implement changes to increase efficiency
  • Identify career and development of future employee for future opportunities from within company
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Communicated Job expectations and monitored employee performance
  • Reviewed build schedules to ensure sufficient material and personnel requirements were addressed as well as documentation and training were in place to meet budgets and customer delivery requirements
  • Lead and start up of New products and product transfers from other facilities.
  • Communicated job expectations and monitored employees.
  • Recorded and reported attendance and hours worked for all area employees.
  • Performed accident investigations.
  • Supervised a team of skilled workers, providing guidance, training, and performance evaluation for continuous improvement.
  • Read and interpreted schematics, technical documentation and production orders.

Education

GED

University Overview

  • GED
  • Basic Electrical Safety Including LOTO Safety Procedures
  • Leadership and Soft Skills Training
  • Lean Manufacturing Training
  • Health and Safety AED/CPR Certified
  • The Greater Reading Chamber Of Commerce &Industry: Successful Completion Supervisory Academy
  • Leading and Communicating Change

Skills

  • Bloodborne Pathogens
  • Lean Training Course
  • Safety Audits
  • Daily Safety Briefs
  • Electrical testing
  • Detail oriented
  • Dependable
  • Line layouts
  • Onboarding and hiring processes
  • Versatility matrix
  • Employee coaching
  • Skill gap analysis
  • Training curriculum development
  • Team Leadership
  • Inventory Management
  • Coaching and Mentoring
  • Employee Supervision
  • Schedule Coordination
  • Customer Service
  • Phone and Email Etiquette
  • Quality Assurance
  • Critical Thinking
  • Interviewing
  • Performance assessments
  • Recruitment/staffing
  • Strong Work Ethic
  • Scheduling
  • Task Delegation
  • Performance Reviews
  • Process Improvement
  • Microsoft Office
  • Staff Training
  • Motivational Leadership
  • Inventory Auditing
  • Cycle counting
  • Material Handling and Moving
  • Shipping and receiving

Accomplishments

  • Led Safety Team Meetings
  • Implemented Training Room and Training Program for facility
  • Increased annual production from 1.5 million to 5 million
  • Scrap Reduction from 7% to 3%
  • Reduced over time by 10%
  • Provided feedback on new payroll system that was implemented to make it user friendly
  • Led and participated in environmental Health and Safety Audits such as machine guarding and risk assessments
  • Demonstrated ability to lead change and continuous improvement
  • Demonstrated a 5s score of 23 out of 30 possible score
  • Implemented documentation of safety issue with pictures to improve and resolve the issue quickly

Timeline

Inventory Supervisor

Ross Technology
01.2023 - 09.2023

Scheduling Coordinator

Ross Technology
01.2023 - 09.2023

Supervisor

Ross Technology
09.2020 - Current

Supervisor

Romark Logistics
01.2019 - 01.2020

Employee Training Coordinator

Schneider Electric
01.2017 - 01.2019

Manufacturing Supervisor

Schneider Electric
05.2006 - 01.2017

GED
Sue Ray