Sue Rizvi PMP,ACP

• Led end-to-end management of complex IS/IT projects, from planning through execution, ensuring adherence to deadlines, budgets, and quality standards. Delivered project plans, schedules, and timelines aligned with stakeholder expectations.
• Met project deadlines without sacrificing build quality or workplace safety.
• Developed detailed project plans, including timelines, resource allocation, test plan and risk management, ensuring successful project execution from procurement to final delivery.
• Planned, designed, and scheduled phases for multi-million dollar projects.
• Led teams of up to 15 professionals, effectively collaborating across departments to meet project milestones and ensure alignment with client requirements.
• Coordinated cross-functional teams to resolve complex project issues, proactively identifying and mitigating risks to ensure project continuity and success.
• Identified opportunities for process improvement within the development cycle.
• Implementing strategies that enhanced operational efficiency and productivity.
• Delivered regular, detailed project updates to stakeholders and executive management, ensuring full transparency and alignment with organizational goals.
• Led comprehensive verification and validation processes, ensuring software met outlined specifications and fulfilled intended purposes.
• Maintained comprehensive project documentation, generating regular status reports and progress assessments for senior leadership and key stakeholders.
• Trained staff on tools and applications, fostering a collaborative work environment and resolving personnel conflicts to enhance team performance.
• Effectively managed project budgets, negotiating cost structures and ensuring financial goals were met without compromising project scope or quality.
• Collaborated closely with clients to assess their requirements and effectively triaged software testing issues.

• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Supported engineers in developing data mining algorithms to identify and classify patterns in data.
• Created dashboards to monitor and track key performance indicators.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Designed and developed data pipelines to acquire, clean and process data.
• Developed complex dashboard and reporting tools to track business performance metrics.
• Collaborated with SME to write system level specifications for test cases.
• Identified Issues related to testing and triaged them with SME to create solutions.

• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Developed customized reports, summarizing and presenting data in visually appealing format.
• Continuously identified and addressed project backlog issues, ensuring alignment with stakeholder expectations. and implementing solutions to enhance project flow and efficiency.
• Evaluated existing processes for requirements writing, conducted user story writing workshops with the Product Owner to identify, document, and discuss user stories for Market Sight.
• Performed business process analysis, including gap analysis, to understand the 'Current State' and identify areas for improvement.
• Designed and developed various diagrams and mock-ups using Microsoft Visio, including Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Class Diagrams, and web page mock-ups.
• Collaborated with team members to identify common causes of technical issues, recommending improvements to enhance project flow.
• Designed and developed data pipelines to acquire, clean and process data.
• Identified patterns and trends in large data sets and provided actionable insights.

• Assisted a team of analysts in gathering and documenting business and system requirements for a solution designed to optimize the paper check elimination process.
• Played an integral role in drafting key project deliverables such as Functional Requirements Documents (FRD), Business Requirements Documents (BRD), use cases, and their respective specifications.
• Leveraged historical data and project insights to pinpoint system improvements, boosting productivity by 25%.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Improved office operations by automating client correspondence, record tracking and data communications.
• Ensured the protection of confidentiality and data integrity in accordance with company regulations and protocols.