Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sue Vivero

Cameron,NC

Summary

Compassionate RN Case Manager with expertise in chronic disease management at First Health of the Carolinas Moore Regional Hospital. Successfully coordinated complex care plans, enhancing patient outcomes through effective communication and multidisciplinary collaboration. Skilled in discharge planning and HIPAA compliance, ensuring patients receive the support they need during critical times.

Experienced with patient care coordination and case management. Utilizes communication and organizational skills to ensure comprehensive care plans. Track record of patient advocacy and efficient resource utilization.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

RN Case Manager, Hospice

First Health of the Carolinas Moore Regional Hospital
08.2018 - Current
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Educated patients and families on available community resources, facilitating access to necessary support services.

RN

Saint Joseph of the Pines
05.2010 - 08.2018
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.

Education

Bachelor of Science - Nursing

UNC Pembroke
Pembroke
12-2017

Associate of Applied Science - Nursing

Sandhills Community College
Pinehurst, NC
05-2008

Skills

  • Chronic disease management
  • Discharge planning
  • HIPAA compliance
  • Multidisciplinary approach

Timeline

RN Case Manager, Hospice

First Health of the Carolinas Moore Regional Hospital
08.2018 - Current

RN

Saint Joseph of the Pines
05.2010 - 08.2018

Bachelor of Science - Nursing

UNC Pembroke

Associate of Applied Science - Nursing

Sandhills Community College
Sue Vivero